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Service Coordinator

  • Field Service Engineering work is focused on providing technical advice to customers includ-ing commissioning, installing, and testing of products/equipment including: Identifying and correcting more complex problems associated with start-up. 
  • Researching, evaluating, and recommending new products or equipment upgrades that will meet customer needs. 
  • Developing on-going relationships with customers to secure future business. 
  • May resolve/troubleshoot implementation problems and/or train customers on the features of the equipment they have purchased A Senior Professional (P3) applies advanced knowledge of job area typically obtained through advanced education and work experience. 
  • Responsibilities may include: Managing projects and processes, working independently with limited supervision. Coaching and reviewing the work of lower-level professionals. 
  • Problems faced are difficult and sometimes complex.

Personality requirements and skills

  • Good customer service, communication and interpersonal skills
  • Experience in the field of min. 5 years
  • Electrotechnical competence:
  • E23 Electrical engineer for activity management or operation management according to §23, decree no. 508/200 Coll.
  • E1.0 technical electrical equipment without voltage limitation, including lightning rods
  • Expertise in Designated technical electrical equipment (UTZ E) is an advantage:
  • min. according to §24, MDPaT SR decree no. 205/2010 Coll.

Employee perks, benefits

  • Strong background of international company
  • An open corporate culture that supports the growth of talents
  • Encouraging innovation and developing cutting-edge technologies
  • Flexible work time
  • Pension allowance
  • Yearly bonus progressive with success on the business targets
  • Mobile phone and data with allowed private use
  • 3 days sick leave
Location Kosice, Kosicky kraj, Slovakia
Job type Full time
Experience Experienced
Job function Engineering & Science
Contract Regular
Publication date 2024-05-02
Reference number R0042065

About Hitachi Energy

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. 

We employ more than 40,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.