Project Engineer- Order Management

About the business:

“The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 2600+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning".

Mission Statement:

Support the Project Management department in the execution of Standard Material spares and Service orders for German & Global Market.

Your responsibility:

• Support the Project Manager in execution of Standard Spares and other HV service orders, mainly for the German market 

• Processing of orders as per the standard process workflow

• Ensure sales orders keyed in SAP and order acknowledgements sent to customer in timely manner.

• Clarification of open technical points and ensure orders processed on time for execution

• Full accountability in managing the orders and customers related to the orders 

• Collaborate with key stake holders to fulfil the orders from customers and meet the Service unit expectations in terms of Cost, Revenue and Quality. 

• Manage export controls, identify and mitigate risks for the orders executed

• Close coordination with SCM & Planning for prioritizing the orders.

• Resolve conflicts proactively and if needed escalate, seek help from Team lead or Management to ensure progress is on track.

• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business

Your background:

• Graduate in Electrical Engineering with minimum 2 - 5 years relevant experience in Order / Project Management

• Excellent skills in Speaking, Reading and writing English language, German Basic language is added advantage.

• Experience working with Order management related tools and processes

• Hand on experience of working with SAP SD/ PS module.

• Very good knowledge & experience working with MS office tools

• Should possess strong communications & negotiation skills to convince customers stakeholders

• Ability to work under pressure to manage customer expectations.