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Transformer Care

Long-term service agreements built with care

Hitachi Energy offers long-term service agreements called Transformer Care, which combine services in a modular and flexible way to meet a wide range of maintenance requirements over the full lifecycle of your transformer.

Partner with us to cut service complexity, control cost, and maximize capital efficiency.

Starting with a condition assessment, our experienced service professionals can help identify and implement a Transformer Care Service Agreement best meeting your needs.

Transformer Care Service Agreements are structured in four levels of care:

Rapid response: Fast and flexible service response to maximize equipment availability

Lifecycle management: Providing knowledge and expertise to optimize and extend equipment life

Performance improvement: Increased productivity through advanced digital tools and asset utilization

Nursing: Extend the operation of a sick transformer with online monitoring and expert reports

Enhance your service agreement by including optional TXpert Remote Services:

  • Remote guidance through Augmented Reality to access global experts
  • Remote consulting to help you evaluate transformer condition
  • Remote troubleshooting for fast resolution of site problems
  • Remote monitoring providing online visibility of condition

Build long term support with Transformer Care, ensuring your transformer stays healthy over its complete life

  • 24/7 support from the local and global experts to minimize downtime
  • Simplify service purchasing enabling faster response time to site
  • Optimize maintenance spending by 30%
  • Reduce risk of unplanned shutdowns by 60%
  • Benefit from repair facilities and service personnel bought to you by the largest transformer service organization globally
  • Access consulting and engineering knowledge of over 30 OEM brands

Contact us

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