Job Title: Sales Operations Specialist – HV Americas

Location:

Job Type: Full-Time

Job Description: As a Sales Operations Specialist – Americas in the High Voltage Products (PGHV) Business Unit you will play a critical role in optimizing our sales processes and supporting the sales teams across the Americas. This position involves managing sales data, analyzing performance metrics, and ensuring the smooth operation of sales activities.

Key Responsibilities:

Sales Process Management: Coordinate and streamline sales processes to improve efficiency and effectiveness.
CRM Management: Maintain and update the Customer Relationship Management (CRM) system, ensuring data accuracy and integrity.
Data Analysis: Analyze sales data to identify trends, forecast sales, and provide actionable insights to the sales team.
Sales Support: Provide administrative and logistical support to the sales teams, including tracking sales performance and preparing reports.
Customer Service: Assist in addressing sales teams’ inquiries and resolving issues to ensure a high level of customer satisfaction.
Product and Market Knowledge: Develop a general understanding of the market, industry and company's high voltage portfolio to effectively support the sales team.
Technology Proficiency: Utilize various sales tools and software to enhance sales operations and communication.
Communication: Collaborate with cross-functional teams to ensure alignment and support for sales initiatives.
Problem-Solving: Identify and resolve operational issues to improve sales processes and outcomes.
Organizational Skills: Manage multiple tasks and projects simultaneously, ensuring timely and accurate completion.
Change Management: Ability to drive change and ensure alignment within and across multiple teams.

Qualifications:

Bachelor's degree in Engineering, Business Administration, Marketing, Business Analytics or a related field.
Minimum 2-5 years of experience in a Marketing & Sales function such as Sales Operations, Sales Support, Business Analyst or a similar role.
Proficiency in SalesForce.com and Microsoft PowerBI.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Ability to work independently and as part of a team.
Strong organizational and multitasking abilities.
Attention to detail and a commitment to accuracy.

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Ort	Mount Pleasant, Pennsylvania, United States of America
Jobtyp	Full time
Erfahrung	Experienced
Position	Sales, Marketing & Product Management
Vertrag	Regular
Veröffentlichungsdatum	2025-03-19
Referenznummer	R0079627

About Hitachi Energy

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 45,000 people in 90 countries and generate business volumes of approximately $13 billion USD.
www.hitachienergy.com

Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following websites here and here. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: [email protected]. Resumes and applications will not be accepted in this manner.