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NAM - IT Service Manager for HR Domain

At Hitachi Energy our purpose is advancing a sustainable​ energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

Hitachi Energy is seeking for a NAM - IT Service Manager for HR Domain for it's Raleigh, NC location. This role is responsible to own the NAM HR ecosystem and architecture as gate keeper with the holistic view of the entire HR landscape. Drive Hitachi Energy simplification journey on overall IT landscape while continuing the commitment to our business needs. Working with our global architecture and domain teams

Your responsibilities

  • Own the technical E2E process of HR Domain integrations and accountable for the end-to-end success of our HR IT environment. This includes working with our internal Business stakeholders, our operational support teams and other application managers to ensure that the HRIT environment is robust, errors are managed, and new demands are delivered. You’ll help build and oversee the maintenance of an assigned application portfolio and have end-to-end responsibility for the integration, quality, and controls for assigned systems.
  • Pull various teams together to resolve incident / change request / projects.
  • Take on the project management role.
  • Setup governance in Local NAM region on all HR domain applications. Working with our Global and Local Application Managers you’ll ensure that the interests of the NAM HR team are met.
  • Identify RACI with all IT and business stakeholder for every local NAM HR domain applications.
  • Establish governance with all stakeholders including suppliers.
  • Create and maintain Application and Service Landscape diagrams including integration details including the many 3rd party service providers.
  • Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

  • Bachelor's degree in computer science, information systems, HR management, business administration, or relevant program. Minimum of 10 years of experience as an HRIS analyst in a related industry.
  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

More about us

Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following websites: https://www.dol.go v/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf and posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: Resumes and applications will not be accepted in this manner. #LI-NAM1

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Basic Info
Location Raleigh, North Carolina, USA
Job Type Full-Time
Type of role Senior professionals ( > 5 years of work experience)
Contract Regular/Permanent


  • Retirement plan
  • Life insurance
  • Medical insurance
  • Wellbeing program
  • Disability insurance

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