HR Operations Front Office

At Hitachi Energy our purpose is advancing a sustainable​ energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

You as an HR Operations Front Office, will be part of Power Grids business based in Modderfontein, South Africa. Reporting to the HUB HR Operations Manager - MEA, you are responsible for performing day to day processing of HR requests related to multiple service lines Employee Life Cycle, Integrated Talent, Global Mobility, Learning & Development, Compensation & Benefits, Payroll, People Analytics and HRIS for an assigned group of employees. Providing appropriate support for internal customers and deliver accurate and timely processing of information for all stakeholders.

Your responsibilities

• Service Delivery: Executing and delivering assigned HR services in compliance with all standard operating procedures or policies or other procedures in place and according to defined service level agreements.
• Support Service: Delivering HR service support to the HR community, managers, and employees. Shows a customer service mind-set and a proactive way of working to serve customers with a “can do” attitude.
• Process Optimization: Recommending enhancements and simplification of existing processes and procedures based on feedback and experience with customers.
• Communication: Communicating information regarding policies and standards on assigned processes to internal customers as needed.
• Data Entry: Recording employee enquiries in an appropriate IT system, ticket tool. Performing data entry into appropriate systems as necessary for assigned HR Services. Maintaining a high level of data quality and accuracy in the systems. Providing on-demand reports related to the process, where required.
• Documentation: Preparing information and documents for external authorities, social security, income tax, etc.
• Safety and Integrity: Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business.

Your background

• Ideally you should have a degree or diploma in Human Resources or Business Administration .
• Minimum 5 years of experience in HR operations as well as the end-to-end employee life cycle management & processes i.e., hire to retire.
• HRIS systems Workday or master data and must have excellent skills in Microsoft office i.e., excel.
• Experience of the people processes in HR as relates to the operations and overall HR offering.
• Payroll & benefits knowledge & experience including an understanding of the processes.
• Experience in working for a multi-national organization is advantageous i.e., matrix reporting & team structures across countries.
• Experience in leading change initiatives and managing HR projects.
• Management of internal risk and controls as relates to HR processes and activities.
• Proficiency in both spoken & written English language is required.

More about us

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com #LI-MEA1

2023-02-17

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