HR Operations Senior Specialist - AUS Lead

General information:

Hitachi energy is seeking an HR Operations Senior Specialist - AUS Lead for its Atlanta, GA location. This role responsible to perform day-to-day processing of HR requests related to one or more service lines for an assigned group of employees handling also complex and escalated tasks. Ensures appropriate support for internal customers, and deliver accurate and timely processing of information with all stakeholders and assures that quality controls are carried out.

Responsibilities:

Service delivery: executes and delivers assigned HR services according to defined service level agreements. handles complex /escalated tasks. Supports and coaches' others in team with defined tasks. Support service: delivers HR service support to the HR community, managers, and employees. shows customer service mindset and a proactive way of working to serve the customers with the "can do" attitude. Process optimization: recommends enhancements and simplification of existing process and procedures based on feedback and experience with customers. Leads some process improvement activities and participates in various quality control and audit activities. Communication: communicates information regarding policies and standards on assigned process to internal customers as needed. Data entry: records employee inquiries in an appropriate IT system. Performance data entry into appropriate systems as necessary for assigned hour service. Maintains a high level of data quality and accuracy in the systems. Provides on-demand reports related to the process where required. Documentation: prepares information and documents for external authorities (social, security, income tax etc) and improves overseas/quality checks the work of other HR services specialists. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

Bachelors degree desired or relevant experience. Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.