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Service Manager

At Hitachi Energy our purpose is advancing a sustainable​ energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

Your responsibilities

Capture, document, analyze, trace, prioritize and agree “End to End” IS application / platform/ solution/ service delivery.

Maintain, prevent and correct defects once the solution is implemented.

Propose enhancements or making changes to increase the value provided by the system.

Work together with the testing team to validate the solution is fit for use.

Your background

Bachelor’s degree or equivalent in computer science, engineering or business management.

7 to 9 years of experience in IT Applications Management and Service Delivery in multinational companies.

Experience and ability to work with virtual delivery teams as well as distributed stakeholders.

Experienced in process mining and process consulting.

Knowledge of .Net technology Excellent problem-solving skills.

Analytical mindset.

Exceptional interpersonal skills. Excellent written and verbal communication skills. Attention to detail

Basic Info
Location Bangalore, Karnataka, India
Job type Full time
Experience Management
Job function Engineering & Science
Contract Regular
Publication date 2023-05-16
Reference number IN55360163
Close-up Thumb Up and Mechanics Hand with Tool. Automobile Master Wearing Gloves Showing Positive Gesture after Finishing Work. Technic occupation. Automobile Repair Service Concept.

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More about us

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD.