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Insulation Diagnostic Specialist - Transformers (f/m/d)

For our transformer service business, understanding the full potential of our technology and trends in our markets is highly rewarding. In addition, helping customers all over the world improve efficiency, save resources and reduce emissions gives our work a powerful sense of purpose. 

Our Transformer Service business is part of the Global Product Group Transformer Components and Services.

Working as Insulation Diagnostic Specialist, you will ideate, develop, implement and maintain diagnostic algorithms to assess the condition of transformer liquid and solid insulation, translating data into actionable information.

You will support our customers to manage their transformer fleets throughout the lifecycle by providing expert monitoring and diagnostic services for transformer liquid and solid insulation, safeguarding the electrical infrastructure by detecting early signs of potential failure, enabling predictive maintenance, optimizing asset utilization and minimizing downtime.

You will be accountable to ensure technology leadership on transformer liquid and solid insulation monitoring and diagnostics while contributing to our customer satisfaction and profitable growth.

Our flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow. For this role we follow a hybrid work structure where you can work remotely or from the office, as needed, based on demands of specific tasks or personal work preferences.

Your responsibilities

  • You stay up to date with the latest technology solutions, international standards, market trends and customer requirements relating to transformer monitoring and diagnostics, with specific focus on liquid and solid insulation

  • You propose novel solutions in the field of transformer liquid and solid insulation monitoring and diagnostics

  • You work in close collaboration with product management to define the monitoring and diagnostic services development roadmap

  • You drive the development and the implementation of transformer liquid and solid insulation monitoring and diagnostic algorithms, making sure they are properly documented and implemented in the appropriate IT tools and that they stay up to date

  • You prepare training material and deliver trainings sessions to designated service units

  • You participate in international pre-standardization and standardization work

  • You provide deep technical support to root cause analyses and issues resolutions, making sure lessons learnt are integrated in our algorithms

  • You provide advanced technical support to other functions (e.g. Engineering, Supply Chain, Sales, …), participating in meetings with customers and suppliers as needed

  • You participate in trade shows on request to better identify customer pain points and associated consequences

  • Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business

Your background

  • MSc or BSc Engineering degree or equivalent diploma qualification

  • 10+ years of experience in transformer service and/or engineering

  • Strong technical background on transformer liquid and solid insulation systems in general, including diagnostic equipment, test sets, tools, safety protocols and typical maintenance and repair procedures

  • Knowledge of transformer monitoring systems, including digital devices, software and communication relating to liquid and solid insulation

  • Data analysis and interpretation

  • Proven experience in transformer engineering studies, diagnostics, and condition assessment

  • Demonstrated experience in interaction with customers and/or international standards groups

  • International experience and intercultural sensitivity

  • Structured and analytical thinking, with a collaborative, solutions-oriented approach and strong communication skills

Location Raleigh, North Carolina, United States of America
Bad Honnef, North Rhine-Westphalia, Germany
Ludvika, Dalarna County, Sweden
Monselice, Padova, Italy
Stoney Creek, Ontario, Canada
Job type Full time
Experience Experienced
Job function Engineering & Science
Contract Regular
Publication date 2024-01-17
Reference number R0040521

About Hitachi Energy

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD.

Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following websites here and here. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: [email protected]. Resumes and applications will not be accepted in this manner.