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Customer Service Engineer

At Hitachi Energy our purpose is advancing a sustainable​ energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

Your responsibilities:

  • You will be able to do perfect customer communication.
  • To prepare repair plan and repair process.
  • You will be working as technical support for on-site service, Fault statistics, fault analysis report.  
  • You will provide technical training to service people and customers.
  • You will provide on-site service to customers when necessary.
  • Departmental process documents management.
  • Living the Hitachi Energy's core values of safety, quality, and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

  • Full-time bachelor's degree or above electrical major is preferred.
  • Relevant working experience in railway industry or transformer industry is preferred. fresh-out student is also welcomed.
  • Can use AutoCAD software, with a certain ability to read drawings.
  • Passed CET-4,Good command of English listening, speaking, reading and writing.
  • Passed the computer Level 2 examination.
  • Good communication and team player and willing to learn and improve.
  • Comply with national regulations of employment age, no gender restrictions.
Lieu Datong, Shanxi, China
Type d'emploi Full time
De l'expérience Experienced
Fonction du poste Engineering & Science
Contrat Regular
Date de publication 2024-04-26
Numéro de réference R0050331
More about us

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD.