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Global HR Time Expert

At Hitachi Energy our purpose is advancing a sustainable​ energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

General information:

We are looking for a candidate for the newly created global role of Global Time Expert. This role will report to Global HR Time Process owner, and will closely collaborate with Global Payroll stakeholders, hub Time resources, HRIT counterparts as well as ADP vendor. The role will be one of the key authorized users for the ADP eService ticketing tool. As needed, will be acting as deputy for the Global HR Time Process owner


HR Time Governance. This includes: Set up and management of monthly Hitachi Energy Time forums with HROPs Leaders, Workstream Leaders and ADP Client Service Prepare managerial status reports to the Executive leadership Develop and manage strategic solutions for process improvements Prepare HR Time Processes Guidelines, SOPs and WIs Work close to local Time SMEs in driving the initiatives/ enhancements Collaborate with HR leadership and key stakeholders in supporting time service delivery and sharing best practices Manage ADP Service eTime KPIs and act as HR Time Support & Escalations for leadership Risk & Compliance management Act actively as Tier 3 for HR tickets resolution providing support to CSS and act as T2* supporting local home country and covered small countries for complex and major issues. Incident management. This includes logging tickets to ADP eTime, managing escalations, communicating to Time SMEs in case of general incident and interacting with Support Manager / Business Analyst Change Request management. This includes supporting Time SME when raising new requirements, performing Impact analysis for HR processes, identifying overall needs (Local / Regional / Global), supporting Time SME in Demand process, supporting development and testing, and monitoring implementation User access. This includes approvals of Super User accounts and managing the list of Authorized users (15) Minor configurations. This includes approval of changes of lookup tables and updates of Public Holiday calendars Knowledge sharing. This includes delivering training for new Time SMEs or when new features are released in ADP eTime, supporting and creation of standard and ad hoc reports and answering questions from Time SME Technical responsibilities/ Clocks. This includes receiving and acting on error notifications generated from Demographic integrations, checking and ensuring HR Data & mapping correctness, approvals of access to SFTP folders, supporting Local SME for ADP eTime clock relevant topics

Your background:

Experience with HR E2E management processes and/ or systems, time/ payroll preferred Experience in regional or global role preferred Previous Project Management experience with ADP services is a plus Excellent communication and listening skills, Planning, Analytical and critical thinking capabilities, Problem Solving, Decision Making, English is a must Vendor management skills preferred Technical savvy

Basic Info
Location Bangalore, Karnataka, India
Job type Full time
Experience Experienced
Job function Human Resources
Contract Regular
Publication date 2023-03-29
Reference number IN55081809
Close-up Thumb Up and Mechanics Hand with Tool. Automobile Master Wearing Gloves Showing Positive Gesture after Finishing Work. Technic occupation. Automobile Repair Service Concept.

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Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD.