Account Manager Industry

Your responsibilities:

• You will understand the key business drivers of the relevant customer’s business and business environment and interprets the impact and opportunity for Hitachi Energy, participate in the development of sales strategies for the account by providing the customer’s current business and long-term plans.

• You will lead the development and implementation of the account plan and SoW growth actions to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identifying a target for each solution element. Proposes recovery plans in case of potential order shortfalls.

• You will define and propose sales targets for the account and ensures their achievement with a structured follow up process across Business Units and Countries and sell products/solutions/services to customers, focusing on volume, mix and profitability target representing all Hitachi Energy.

• You will create added value for the customer and Hitachi Energy by ensuring a coordinated sales approach (e.g., frame agreements, AVL related actions), communicate details in accordance with Hitachi Energy supply, offering and strategy and coordinate the use of internal or external resources (e.g. technical, advertising, and marketing) in order to provide value added services to accounts.

• You will develop, maintain and share detailed knowledge of the customer’s business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends, and competition.

• You will establish and develop account relationships based on a defined strategy, act as focal point for problem resolution, monitor customer claims, plan, facilitate and conduct customer negotiations.

• You will monitor competitors’ activity with the account and ensure that appropriate response strategies are formulated and implemented, give input on market price developments and drive application of standardized Marketing & Sales processes and tools (Salesforce, account plans, AVLs etc.) for the account.

• Living Hitachi energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Obtained relevant education qualification, i.e. Degree in Engineering.

• At least 5 years relevant work experience.

• Proven work experience as a Sales Account Specialist.

• Hands on experience in sales and an ability to deliver excellent customer.

• Knowledge and exposure in Sales Force.Com and MS Office.

• Understand of sales performance metrics.

• Business acumen with problem-solving attitude.

• Having working experiences with/in power generation and renewables and/or substation automation/enterprise software is specially considered.

• Excellent communication & interpersonal skills both verbal and written, negotiation skill, influencing skills.