Scegli la tua regione e lingua



Manufacturing Competence Center - Business Process Expert (SAP)

General Information:

As part of our growth strategy, Hitachi Energy has engaged in a multi-year project (Reiwa) to upgrade our core ERP systems to single-instance SAP S/4HANA, standardize our IT application landscape and digitize our business processes to meet the needs of our expanding business.

Within BU Transformers we are creating a Manufacturing Competence Center (MCC) with the goal to work closely with Factory Business Process Owners (BPOs) in the business Hubs, organize the work of all our Power and Key Users, drive system deployment and utilization to its full potential, as well as prioritize harmonized requirements from the business towards IT teams / SAP Center of Expertise (CoE).

The MCC will support all transformer factories and service centers globally to optimize the value of our SAP investments by leveraging best practices to optimize end-user experience, assisting the local teams with training and issue resolution, identifying opportunities for system enhancements and process improvements.

Your Responsibilities:

  • Drive full deployment and adoption of relevant SAP modules and functionalities in the respective factories and service units, utilizing full potential of deployed solution and related business benefits.
  • Drive harmonization of business processes, process improvements and prioritization of related system requirements, which have SAP as the backbone.
  • Analyze existing business processes and identify opportunities for optimization and automation using SAP solutions.
  • Work with Factory Business Process Owners to understand their highest priority challenges. Monitor system usage and performance, gather feedback from users, and proactively seek ways to enhance and evolve SAP processes for maximum efficiency.
  • Proactively address user pain points when using the SAP system by resolving issues on the ground and ensuring all tickets have sufficient information and technical language so IT support can resolve incidents quickly.
  • Enable key and power users to become the go-to source of knowledge for the SAP system at the site through upskilling and functional training.
  • Assist with the creation of SAP training materials to ensure ongoing and effective use of the application and supporting tools. Provide training on new SAP processes and functionalities.
  • Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.


Your Background:

  • Bachelor’s degree in information technology or engineering or equivalent work experience.
  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
  • At least 5 years of experience in one or a combination of the following SAP Modules: SD, MM, PP, PS, CS, EWM.
  • Strong knowledge of the S4/HANA platform preferred. SAP Certifications preferred.
  • Experience in manufacturing and industrial services.
  • Excellent communication skills with the ability to communicate fluently in English.
  • Ability to work in a fast-paced and dynamic environment in global multi-national team.
  • Strong problem-solving skills and ability to quickly identify root causes of issues.
  • A collaborative, solutions-oriented approach and strong communication skills.


Sede Remote - North Carolina, United States of America
Tipo di lavoro Full time
Esperienza Experienced
Funzione lavorativa Quality Management
Contratto Regular
Data di pubblicazione 2024-06-11
Numero di riferimento R0052394

About Hitachi Energy

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD.

Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following websites here and here. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: [email protected]. Resumes and applications will not be accepted in this manner.