Quality Assurance

Your responsibilities:

• You will analyze root cause of product trouble: when a product trouble occurred, collect information from Troubleshooting team, field service team, Engineering team and etc, then analyze root cause of product trouble.

• You will make reports for root cause of product trouble, to organize root cause of product trouble, and to report to customers, make reports for root causes of product trouble.

• You will report root cause of product trouble to customer by using reports and etc., report root cause of product trouble to customer.

• You will support site investigation work of product trouble: if Field service team cannot go to site due to proper reasons, QA team will support.

• You will involve in quality judge of parts and equipment handled by Service operation unit: if someone asked Service QA for quality judge of parts and equipment handled by Service operation unit, need to judge, quality judge of NCR (Non-Conformance Report) process: when close NCR, judge it can be closed or not in a view of quality and quality judge of CCRP (Customer Care Responsible Process) process: When close CCRP, judge it can be closed or not in a view of quality.

• You will support ISO and audits: If any quality contents in ISO 9001, audit and etc, QA team will support and to set up QA work: if found unestablished QA work, need to set up such as making workflow, work procedure and etc.

• You will proceed QA related work: if found QA related work, need to proceed.

• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• You hold an Engineering degree (electrical or mechanical).

• Required 5 years of experience in technical for GCB/GIS or TR.

• General knowledge and a little special knowledge for GCB and GIS or TR.

• Team operation skill to proceed quality assurance work.

• Proficiency in English language.