Sales Support Manager - Capactor and Filters OU

General information:

Accountable for defining and implementing sales and marketing strategies for the assigned area; proactively leading, developing and coaching the Marketing & Sales department; and managing the marketing and sales action plans to both achieve the key qualitative and quantitative targets in a profitable way, and to ensure high levels of customer satisfaction.

Responsibilities:

• Strategy: Creates, plans and implements marketing and sales strategy, and strategic marketing & sales and business development initiatives, in alignment with global marketing & sales strategy. Achieves sales targets in respect of both budgets and sales efficiency.

• Targets: Establishes marketing and sales targets and ensures their achievement through regular oversight, and definition and implementation of improvement plans as needed.

• Sales Activities: Responsible for achieving assigned order intake, margin and related objectives for the entire product portfolio. Drive evaluation of potential new and existing customers and their needs and leads the team in a proactive post-sales approach with a focus on solutions.

• Marketing Activities: Responsible for the product marketing, industry, segment marketing and strategic and tactical marketing plan to support the relevant organization. Oversee market, competitive analysis and market segment definition activities, ensuring the market is monitored by developing and maintaining efficient marketing tools.

• Customer Relations and Satisfaction: Develops relationships with key customers and other decision makers. Responsible for planning and implementing customer surveys, analyzing and acting on the results in order to ensure high levels of customer satisfaction.

• Volume, Profit, Price and Cost: Identify, monitor and maintain/exceed the sales market price levels, evaluating pricing impact on the results. Ensure achievement of sales volume and product mix targets by setting appropriate price and margin for individual sales opportunities.

• Manage ongoing costs. Risks: Monitor client financial status and reports any changes regarding risk to relevant internal partner teams. Responsible for identifying and managing risks relating to contract agreements and prices across customers/channels.

• Administration: Oversees the marketing and sales processes, and all relevant training and development plans, actions and programs.

• People Leadership and Development: Ensures (with HR Business Partner) that the area of responsibility is properly organized, staffed, skilled and directed. Coache, motivate and develop direct and indirect subordinates within HR policies. Drive and ensure know-how sharing and cross-collaboration.

• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

Obtained relevant education qualification, i.e., Degree in Engineering. Proven work experience in marketing and sales.

At least 5 years relevant work experience. Hands on experience in sales and an ability to deliver excellent customer experiences.

Knowledge and exposure in Sales Force. Com and MS Office. Understand of sales performance metrics Business acumen with problem-solving attitude and leadership skill.

Excellent communication & interpersonal skills both verbal and written, negotiation skill, influencing skills. Having working experiences in capacitor & filters and power quality solutions is specially considered.