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Field Service Technician (f/m/d)

We seek for '’Service Technician'' who will be able to demonstrate knowledge in Service Solutions in our Grid Integration Service Unit with below qualifications:

Your responsibilities

  • Delivering outstanding and professional service, remotely or on-site, in key categories, e.g. installation and commissioning, maintenance, repairs, advanced services, extensions, upgrades and retrofits, end-of-life services and replacements

  • Contributes to customer satisfaction by executing Service work according to customer order and expectation. Maintains a good relationship with customers. Identifies new sales opportunities and communicates them internally

  • Coordinating logistics of resources and spare parts for all site Service jobs

  • Perform tasks requiring the ability to read and work from applicable electrical and mechanical drawings, and/or instruction and technical manuals

  • Perform applicable internal work such as bushing connections, lead clearance, tapping, crimping, taping, contoured joints, etc.

  • Identifying and developing potential sales and business opportunities based on knowledge of customers and collaboration across Hitachi Energy

  • Suggesting product and process improvements within the business to enhance operations and customer service

  • Repair, re-gasket, assemble and disassemble equipment as directed. With direction, perform activities requiring use of all applicable mechanical hand tools

  • Provides recommendations to management to improve operations and customer service

  • Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business

Your background

  • Minimum of 2 years experience, preferably in Service Business , Project and Site Management

  • Having knowledge and experience about system measurement & analysis, diagnostic & troubleshooting features

  • Fluent in German

  • Being self-motivated and self-organized. Open mindedness and strong interpersonal skills.

  • No restriction for travelling (domestic)

  • Having a valid driving license.

More about us

You can expect a challenging and varied role in an international environment. You will work in a dynamic team with flexible working hours. We offer a very high level of training, performance-related pay, various social benefits, and the opportunity to work independently and take responsibility for outcomes.

This position offers a minimum base salary according to the CBA (employees in the electrical industry) starting at EUR 3.024,27 gross per month. Depending on your qualifications and experience, we are open to negotiating a higher salary than the amount set forth in the CBA.


Ort Guntramsdorf, Lower Austria, Austria
Jobtyp Full time
Erfahrung Experienced
Position Engineering & Science
Vertrag Regular
Veröffentlichungsdatum 2024-04-16
Referenznummer R0043771

About Hitachi Energy

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. 

We employ more than 40,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.