Order Handling PM

Your responsibilities:

• You will be responsible for the execution of orders and projects (management commercially) including cost management, claims, revenue planning, cash flow and coordination of all teams for technical issues, execution, delivery, quality, risk management, Health and Safety, payment etc.

• You will be responsible for the execution of warranties or failures as part of the project together with the customer and all other Service departments and feeder factories or other Service Centre's, responsible for project meetings and negotiations with customers (internal & and ex-ternal), such as FAT, kick-off meetings, customer training, and closing meetings.

• You will be responsible for activities such as up sales, and change orders, together with Sales, SCM, Controlling, Legal, etc., responsible for optimizing projects towards the cost, Net Working Capital, Cash Flow, COPQ, Payments and overdue.

• You will collect feedback from customers (NPS Process) and develop a project schedule and freeze with respective stakeholders (internal and external).

• You will be responsible for the storage of all project-related data in the organized and compliant storage system and coaching and reviewing the work of lower-level professionals, problems faced are difficult and sometimes complex.

• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background: 

• You hold diploma or bachelor’s degree in marketing/ communications, business administration, or other relevant/ related discipline.

• Minimum 5 years of experience in digital marketing or marcom field.       

• At least 3 years of CMS experience in (Web usability, analytics, SEO, etc.).

• Proficient in MS Office, understanding of the B2B business and its aims.

• Knowledge of marketing automation tools like Eloqua, search Engine Optimization (SEO) techniques, Google analytics (adobe analytics), digital ads knowledge (social media and google ads), managing campaigns on LinkedIn, Facebook and other relevant social media channels and graphic design, image and video editing applications e.g Photoshop, InDesign and HTML helpful but not required.

• Expertise in video production and edition.

• Business fluency in English with strong writing skills.