SE Asia Cluster IT Site Delivery Manager

Mission Statement:

Hitachi Energy Transformers- Business Solutions IT Organization is seeking a Cluster IT Site Delivery Manager for SE Asia supporting multiple factories and offices in Vietnam, S. Korea, Thailand, Malaysia, Australia, and Singapore. This role will provide overall service delivery to the sites to drive value and business growth to the business.

Your Responsibility:

• You will manage the Site IT team/ resources in the factories and Hitachi Energy site​s.
• You will act as a point of contact for IT supplier and CDC teams​ for IT related topics
• You must ensure the Ticket Mgt, Ticket Triage and Escalation
• You must provide Infrastructure support/ delivery onsite​
• You must maintain Governance and security onsite​
• You will collect and manage the demand business requirements for factory / office​
• You must provide IT Build project management​
• You must provide a first line support and governance​ for applications
• You must ensure OT Asset IT/OT Cybersecurity operational management​
• You must ensure First response for Cybersecurity emergency
• You will plan and manage factory/ site IT Budget and cost control
• You must ensure Machine Connectivity with network core switches.
• You will manage day to day operations of specific infrastructure network connectivity.
• You must ensure access to relevant applications for the factory or Hitachi Energy site
• You must ensure (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed.
• You will guides, motivates and develops direct and indirect subordinates within HR policies, for the benefit of both company and the employee
• You as Site IT Site Delivery Managers- Work Onsite to the site or factory cluster you are assigned to.
• Living the Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

• Bachelor’s degree in Computer Science or Engineering preferred, or  10+ years of experience in Information Systems. 
• 5+ years prior experience in IT
• 2+ years prior experience in IT management role
• Fluent English communication skills & good local language skills of the major country of responsibility
• 2 years of experience in project management of complex global projects.
• Experience in process management, business process improvement, business process management, or value stream mapping.
• Experience with manufacturing operations methods, process, and change management is an advantage.
• Experience in complex stakeholder scenarios, cross-functional problem solving and advanced understanding of IT procedures and policies, together with end-to-end business processes knowledge.
• Flexibility to manage multiple shifts of IT resources in a factory environment.