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Service Engineer (BESS)

At Hitachi Energy our purpose is advancing a sustainable​ energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

For our BU Grid Automation in Genova, we are looking for a Service Engineer for Battery Energy Storage System.

Your responsibilities:

  • Execute service work on Batteries Energy Storage Systems according to work instructions and in accordance with Hitachi Energy standard processes.

  • Deliver quality customer service to satisfy customers.

  • Perform preventative and corrective maintenance at site or from remote.

  • Identify technical problems and make analysis through remote or on site activities in different areas (service, installation and commissioning, retrofits, technical assistance).

  • Utilize the Hitachi Energy remote connection tools to collect data from the installed fleet and provide meaningful data analytics.

  • Work in close cooperation with the R&D and engineering team to identify digital solution and support the expansion of the service scope on the Hitachi Energy BESS installed base.

  • Collaborate with the service engineering team to finalize spare parts list and time schedules for the planned maintenance.

  • Act as resolution owner of the cases opened by the customers. Keep the assigned fleet database always up to date in terms of system configuration.

  • Apply safety rules and safe practices as well as environmental responsibilities. Report unsafe practices and incidents.

  • Live core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business.


  • Bachelor Degree in Electronical Engineering or Technical Diploma;

  • Experience of 5 years in Service;

  • Experience in automation and control is nice to have;

  • Good Knowledge of English and Italian;

  • Ability to work in team and problem solving;

  • Availability to travel between Italy and Europe (50%).

Informazioni basilari
Lieu Genova, Genova, Italy
Type d'emploi Full time
De l'expérience Experienced
Fonction du poste Engineering & Science
Contrat Regular
Date de publication 2023-06-14
Numéro de réference R0022318
Close-up Thumb Up and Mechanics Hand with Tool. Automobile Master Wearing Gloves Showing Positive Gesture after Finishing Work. Technic occupation. Automobile Repair Service Concept.

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Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD.