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Director Sales Operations

At Hitachi Energy our purpose is advancing a sustainable​ energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

General information:

Hitachi Energy is seeking a Director Sales Operations - Remote. This role is responsible for supporting and strengthen the sales organization and their pursuit of company objectives through efficient sales processes and tools. The director will manage functions essential to sales force productivity and partner with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization. These include planning, reporting, sales process optimization, sales training coordination, sales program implementation, sales compensation planning and administration, and support with talent development and recruiting.


Coordinate sales forecasting, planning, and budgeting processes used within the sales organization. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization's planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the company. Support management with quota administration, performance management and proactive monitoring of identified Key Performance Indicators and Key Success Factors. Work to ensure all sales organization objectives are assigned in a timely fashion. Proactively identify opportunities for sales process improvement. Work closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assist sales, operating unit, and global product group management in understanding process bottlenecks and inconsistencies. Facilitate an organization of continuous process improvement. Monitor the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommend revisions to existing reports or assist in the development of new reporting tools as needed. Implement enabling technologies, including CRM, to sales teams. Monitor sales organization compliance with required standards for maintaining CRM data. Coordinate training delivery to sales, sales management, and sales support personnel in the sales organization supported. Provide input to senior leadership in the development and administration of sales incentive compensation programs. Assist with sales incentive compensation administration on an as-needed basis, or when required to clarify the application of sales compensation program policies and procedures. Direct and support the consistent implementation of company initiatives. Build peer support and strong internal-company relationships with other key management personnel.

Your background:

Bachelors' degree or equivalent years of relevant work experience and a minimum of 5-10 years sales operations experience. Candidate must already have a work authorization that would permit them to work for Hitachi Energy in the United States. Proficient in - strong preference for super-user experience Proficient with other workforce automations tools. Proficient with Microsoft Office Suite. Excellent verbal and written communication skills. A thorough understanding of sales operations strategies and practices. Exceptional interpersonal and customer service skills. Excellent organizational skills and attention to detail. Strong analytical, reporting, and problem-solving skills. Travel, as needed for sales related meetings

Basic Info
Location Raleigh, North Carolina, United States of America
Job type Full time
Experience Senior Management
Job function Sales, Marketing & Product Management
Contract Regular
Publication date 2023-03-29
Reference number US54167739
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More about us

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD.

Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following websites here and here. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: Resumes and applications will not be accepted in this manner.