Director Sales Operations

General information:

Hitachi Energy is seeking a Director Sales Operations - Remote. This role is responsible for supporting and strengthen the sales organization and their pursuit of company objectives through efficient sales processes and tools. The director will manage functions essential to sales force productivity and partner with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization. These include planning, reporting, sales process optimization, sales training coordination, sales program implementation, sales compensation planning and administration, and support with talent development and recruiting.

Responsibilities:

Coordinate sales forecasting, planning, and budgeting processes used within the sales organization. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization's planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the company. Support management with quota administration, performance management and proactive monitoring of identified Key Performance Indicators and Key Success Factors. Work to ensure all sales organization objectives are assigned in a timely fashion. Proactively identify opportunities for sales process improvement. Work closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assist sales, operating unit, and global product group management in understanding process bottlenecks and inconsistencies. Facilitate an organization of continuous process improvement. Monitor the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommend revisions to existing reports or assist in the development of new reporting tools as needed. Implement enabling technologies, including CRM, to sales teams. Monitor sales organization compliance with required standards for maintaining CRM data. Coordinate training delivery to sales, sales management, and sales support personnel in the sales organization supported. Provide input to senior leadership in the development and administration of sales incentive compensation programs. Assist with sales incentive compensation administration on an as-needed basis, or when required to clarify the application of sales compensation program policies and procedures. Direct and support the consistent implementation of company initiatives. Build peer support and strong internal-company relationships with other key management personnel.

Your background:

Bachelors' degree or equivalent years of relevant work experience and a minimum of 5-10 years sales operations experience. Candidate must already have a work authorization that would permit them to work for Hitachi Energy in the United States. Proficient in Salesforce.com - strong preference for super-user experience Proficient with other workforce automations tools. Proficient with Microsoft Office Suite. Excellent verbal and written communication skills. A thorough understanding of sales operations strategies and practices. Exceptional interpersonal and customer service skills. Excellent organizational skills and attention to detail. Strong analytical, reporting, and problem-solving skills. Travel, as needed for sales related meetings