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OSS On Site Services Engineer

The Opportunity

Join Hitachi Energy Transformers' Business Solutions IT Organization as an On-Site IT Support Specialist in South Boston, Virginia! This role offers you the chance to be the go-to person for all IT matters requiring physical intervention. You'll be at the forefront of ensuring seamless IT operations, providing hands-on support, and engaging with various IT teams to resolve incidents. If you thrive in a dynamic environment and enjoy helping others, this is the perfect opportunity for you to make a significant impact.

How You'll Make an Impact

  • Troubleshoot IT-related issues that require physical attention.

  • Deliver computers in a ‘ready to use’ state to IT users.

  • Provide ad-hoc training to IT users on common IT matters.

  • Manage physical stock of devices and accessories, including CMDB updates.

  • Perform regular inventory checks for relevant hardware.

  • Coordinate logistics to ship and move devices across locations.

  • Handle warranty cases in coordination with OEM vendors.

  • Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support 

  • Basic to medium understanding of Networking technologies ( Routers, LAN SW, Wireless ) in order to act as remote hands for the Corporate Network support team

Your Background

  • Formal qualification in IT from an accredited university or college, or an apprenticeship in information technology.

  • Two years of professional experience in IT support.

  • Fluency in local and English languages, with excellent communication skills.

  • Proactive, solution-oriented mindset with the ability to work independently.

  • Legal authorization to work in the applied location (no visa sponsorship).

More About Us

  • At Hitachi Energy, we foster a collaborative and innovative work environment.

  • We offer opportunities for professional growth and development.

  • Join us to be part of a team that values diversity and inclusion.

Ready to take your IT career to the next level? Apply now and become a vital part of our team at Hitachi Energy!

Sede South Boston, Virginia, United States of America
Tipo di lavoro Full time
Esperienza Experienced
Funzione lavorativa IT, Telecom & Internet
Contratto Regular
Data di pubblicazione 2025-04-03
Numero di riferimento R0086341

About Hitachi Energy

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 45,000 people in 90 countries and generate business volumes of approximately $13 billion USD.
www.hitachienergy.com

Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following websites here and here. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: [email protected]. Resumes and applications will not be accepted in this manner.