Commercial Operations Specialist

General information:

The Commercial Operations Specialist has a broad base of responsibilities related to the composition and processing of commercial transactions with the primary responsibility of efficiently delivering high quality winning deal proposals and solutions as part of the Commercial Operations (ComOps) team.

Responsibilities:

Ensure efficient execution of deals through internal processes. Ensure optimal deal cycle times and precise execution. Key liaison and support point for all internal teams (Sales, Legal, Finance, Operations). Support sales processes in Salesforce application. Responsible for managing and advising on deal schedules and follow-up with internal stakeholders. Oversees the Contracting, Contract Filing, Referencing and Signing Process. Through Salesforce, generate and customize standard documents in-line with Legal, Finance, Operations, etc. Validate customer orders against quote / contract documentation, order documents & approvals. Facilitate change to documentation following customer feedback, via Sales team. Continuous learning and benchmarking against the market to improve competitiveness of offerings. Support active, holistic, clear, transparent, and strategic decision making. Build and execute the standard workflows for transactions from inception to bidding and contracting. Single point of contact to handover from Sales to Operations (e.g. Implementation teams and Project Managers). Assist peers to improve their Commercial Operations skills to improve capability of the team and facilitate faster, better deal execution. Ensure safe working procedures and practices are followed at all times including the wearing and maintenance of assigned Personal Protective Equipment; attendance at required health, safety and environment training; report injury, incidents, hazards and near miss events. Model safe work behaviors in all aspects of work and actively identify hazards and risk controls.

Your background:

Bachelor's Degree from an accredited college or university. Minimum of 5 years of commercial or technical experience, preferably with software automation, commercial management, engineering. Knowledge of / background in software and expertise in targeted industries such as Power Generation, Transportation, Asset Monitoring, Mining, and Advanced Analytics, to name a few. Outstanding verbal, written, and presentation skills. Strong negotiation and interpersonal skills.