Senior Field Service Engineer

Your responsibilities: You will be responsible for the installation, repairing and modification of T&D products on-site with medium to complex work instructions. You will support troubleshooting on an emergency basis and follow Hitachi Energy Processes, manuals, instructions, quality standards, and HSE standards. You will have a customer-focused and solution-oriented approach required. You will listen closely to customer requirements and give feedback to the organization to develop new service solutions or opportunities. You will have a Level 4 or Level 5 certification and can manage Level 2 certified employees (<5 Field Service Engineers). You will be self-driven and working under your ownership. You will be responsible for ensuring Safety on site and socially competent to lead co-workers on-site. You will work on-site within Japan or abroad with travel > 70-80%. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background: A degree in electrical or mechanical background and further education are beneficial. 1 to 3 years of experience or 3 to 5 years of experience in technical for GIS/GCB or TR. Certified Level 5 as per Hitachi Energy certification guidelines. PICW (Person in charge of Work) Level 3. Proficiency in spoken and read English is preferred.