Enabling remote support for high-voltage products
The Digital Kit from Hitachi Energy provides a fully immersive remote support solution to customers for various service requirements of high-voltage products. With the Digital Kit, technicians performing service activities on-site can access expertise and knowledge from Hitachi Energy on-demand, from any place in the world. The Digital Kit utilizes augmented reality to give service experts a real-time view as seen by the technician on-site, enabling effective collaboration and resolution of the task at hand.
Why Hitachi Energy?
- A global support network and access to competent and highly experienced resources
- With the use of latest technology, our stringent processes and quality standards - we bring your high voltage equipment back in service in the least amount of time.
- In-house engineers and expert service staff to support legacy equipment and products currently in production.
- Subject matter experts employed at local and product service centers ensure work is completed with adherence to manufacturing and industry standards.