Training & Development Quality Specialist

General Information:

Hitachi Energy is seeking a Master Trainer for its South Boston, VA location. In alignment with the North America Hub’s vision and growth strategy, this role is responsible for facilitating various quality trainings to include leadership skills, interpersonal skills, lean concepts, and various orientation/onboarding topics. Training materials will be provided by vendors or created within the company. This role will have input into the course development and may even assist the Training & Development team in the creation of training content. The Master Trainer role reports to the Training & Development Lead at the site location.

Your Responsibilities:

• Facilitate and lead training, including quality training, leadership skills, interpersonal skills, lean management, orientation/onboarding, and other non-technical training topics.
• Partner with cross-functional teams, including Quality, Operations, Training & Development, Process Engineering, and Continuous Improvement Leaders, in creating training materials and facilitating associated training.
• Assist in training/qualifying On-the-Job Trainers, including coaching On-The-Job Training (OJT).
• Maintain training records within a Learning Management System (LMS).
• Learn the Lean Management system (ITM System) to support training and coaching others to build capabilities on the Lean tools and methods.
• Research effective teaching methods and apply them to continuously improve facilitation skills.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

• Proven leader and results-oriented professional with experience driving organizational change and business results.
• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• Degree/certifications in education, business, human resources, information technology, psychology, or related field OR
• Equivalent education and experience as a trainer, training specialist, teacher, coach, or related position.
• Excellent interpersonal, presentation, facilitation, and teaching skills.
• Strong communications skills, both written and oral, to all levels of employees and management teams.
• Knowledge of various facilitation methods and approaches to ensure all types of learners are engaged.
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
• Experience with Lean Principles is a plus (requirement to learn these upon starting role)
• Experience with administration of LMS is a plus.
• Willingness to continue your own learning and development
• Ability to work independently and collaboratively; self‐motivated and disciplined to meet deadlines in the context of competing priorities and projects; lead and work effectively with cross-functional teams.
• Comfort operating in a fast-paced environment with the ability to successfully multi-task and meet deadlines and customer demands with a sense of urgency.