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SIAM Product Manager – Human Resources Service Delivery (HRSD) and Finance

Hitachi Energy IT has initiated an IT Transformation program for the set up and migration to a new “stand alone” global IT environment. We are looking for a talented IT individual to be part of building and operating a new IT function equipped to meet our future needs. As SIAM  Product Manager – Human Resources Service Delivery (HRSD) and Finance, you will be responsible for cooperation with internal stakeholders to understand their needs and with technical teams for delivery.


If you are a motivated self-starter who has a passion for excellence and values education, integrity, innovation, and success, this is a role for you!

Your responsibilities:
  • Liaise customers and stakeholders to understand and anticipate their needs and translate them into product requirements.
  • Work with key Business stakeholders to define a product road-map.
  • Manage product backlog and prioritize them based on changing needs.
  • Oversee all stages of product creation including design and development.
  • Develop epics, enhancements, user stories to be delivered via Agile delivery methodology.
  • Monitor and evaluate product progress at each stage of the process.
  • Manage virtual teams and ensure they are delivering in line with product road-map.
  • Manage operations (day to day activities of product delivery).
  • Product development and improvement.
  • Assure product compliance to relevant compliance, regulatory, security and governance standards.

Your background:
  • At least 8 years of experience working in the ITSM Tools (minimum 3 years in ServiceNow).
  • Extensive knowledge of ServiceNow HRSD modules and data driven solutions in ServiceNow.
  • Degree in software engineering, computer systems, or similar.
  • ServiceNow Systems Administrator certification required.
  • ITIL Foundation certificate required.
  • Demonstrated experience in dealing with business stakeholders, understanding their requirements and translating them to functional specifications.
  • Demonstrated experience in defining product roadmaps and managing delivery of capabilities inline with the defined roadmap.
  • Demonstrated experience in working collaboratively in geographically dispersed team.
  • Fluent spoken and written English, ability to formulate complex topics in everyday language.
Location Krakow, Lesser Poland, Poland
Job type Full time
Experience Experienced
Job function IT, Telecom & Internet
Contract Regular
Publication date 2024-02-21
Reference number R0043577

About Hitachi Energy

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. 

We employ more than 40,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.