Grid Edge Solutions Service
Building on our dedicated service agreements. Advanced Services enable us to work better together with new levels of integration, support and closeness.
It is our aim to help identify the most effective course of action for your requirements by delivering a suite of service products that help address any problems with your operations before they grow, ensuring constant care of your assets as well as helping you hit key performance targets.
Hitachi Energy - Grid Edge Solutions Service agreements provide local services globally, offering total protection for your investment now and into the future.
Key components of our Service Level Agreements:
- Rapid Response: We guarantee a fast and flexible response to maximize your equipment uptime 24/7 Support
- Software & Firmware Lifecycle: We optimize the connectivity, reliability, and efficiency of your assets to increase speed and yield.
- Spare Parts: We offer smart spare parts pool for grid edge products and solutions
- Training: We offer customized training programs and tailored courses at your site
- Cyber Security: We enable smarter system protection to make your utilities more efficient, more productive, and more economic