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Field Service Operations Manager - Data Center

General Information:

Hitachi Energy, located in Bridgeton, MO, is seeking a Field Service Operations Manager. This position will, with limited supervision, perform duties that involve or relate to such functions as planning, construction, maintenance, and inventory control of facilities and services equipment. This position will make recommendations to improve effectiveness to the group and increase customer satisfaction.

 

Your Background:

  • Budgeting for operations cost centers and front-end investments
  • Regularly review and forecast costs
  • Serve as subject matter expert for transformer commissioning on data center projects
  • Directly manage team of service technicians
  • Serve as intermediary between Sales, Engineering, Quality, Purchasing and the production areas
  • Drive the necessary changes to develop the future of our business by focusing on our product portfolio, processes as well as on personnel development
  • Production of customer and engineering orders according to time and cost calculation and achieve budgeted yield targets
  • Evaluation and implementation of new processes and respective production equipment in compliance with capacity and cost targets
  • Collaborate with our local and global contact partners and support the entire organization in process optimization
  • Ensure that customers receive their ordered services on transformers on time and up to quality standards
  • Prepare specifications and documents in accordance with requirements, established formats, and specific instructions
  • Participate in the investigation of technical problems, provide information and recommendations for reports, and root cause analysis.
  • Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

  • Bachelor’s degree engineering or business required.
  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
  • 10 years’ experience in Transformer, Utility, or Data Center Industry.
  • Strong interpersonal competency to build up, extend and enhance the strong customer relationships

Location Remote - Missouri, United States of America
Job type Full time
Experience Management
Job function Engineering & Science
Contract Regular
Publication date 2023-10-26
Reference number R0034563

About Hitachi Energy

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com

Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following websites here and here. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: [email protected]. Resumes and applications will not be accepted in this manner.