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Hub Operations Manager, APAC

The Hub Operations Manager within Grid Automation business unit is accountable of the Hub and its Operating Units operate in strict adherence to the policies and instructions and required standards related to Health and Safety, Sustainability, Integrity, Governance, Project Execution, Engineering, Manufacturing, Supply Chain, Operational Excellence, Value Chain Planning, PMO and Project Controls.

Main responsibilities

  • Set up and lead the Asia Pacific Hub operation function as per company and business unit project operations guidance, implementing the subordinate organization structure in the Hub in coordination with the Operating Units and BU operational requirements.

  • Supervise project execution and performance management in the Hub in close partnership with the Operating Unit Managers, through regular project reviews, project portfolio reviews and controls in line with the company and BU Instruction to ensure contract fulfilment in terms of quality, timeliness, and cost.

  • Ensure in the Hub that the portfolio of projects, products, services and software is managed consistently, based on best practices and company Policies.

  • Ensure that projects are formally closed out, as contractually agreed.

  • Ensure that all projects consistently apply contract and claims management, in accordance with company policies and contractual agreements to maximize customer satisfaction and company benefit Hub Operation takes an active role in resolving escalated issues related to projects or general execution issues.

  • Builds and maintains relationships with key customers as well as internal and external stakeholders. Serves as an escalation point for individual and systemic issues within the region, mainly but not limited to project management.

  • Coordinate the development and implementation of the standards, practices, procedures, and tools in the region for all functions under project operations in order to achieve operational excellence.

  • Enable adherence to the standards and processes through regular reviews and assessments and follow-up.

  • Collaborate with BU and division functions to ensure that operational improvement programs for execution excellence especially in project & contract management, supply chain and HSE for projects to be delivered on time, within budget and with high quality and safety.


  • Bachelor's or master's degree in engineering with 10-15 years of experience in the utility and/or industrial infrastructure project business managing large and complex EPC type projects, both contractual, financial as well as technical.

  • Good experience in dealing with international customers and suppliers on complex contracts will be preferred.

  • Profile: Customer focused, Problem solution orientation, Open minded, Resolute, Team Oriented, Leadership

  • Negotiation skills

*Note : This role is open for applicants within APAC , and for successful the role is to be based in the home country of the successful applicant where Hitachi Energy is present.

Location Singapore, Central Singapore, Singapore;
Petaling Jaya, Selangor, Malaysia
Job type Full time
Experience Management
Job function General Management
Contract Regular
Publication date 2024-01-18
Reference number R0040607

About Hitachi Energy

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. 

We employ more than 40,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.