Field Service Engineer

Your responsibilities

• Field Service Engineering work is focused on providing technical advice to customers including commissioning, installing, and testing of products/equipment including:
• identifying and correcting more complex problems associated with start-up. Researching, evaluating, and recommending new products or equipment upgrades that will meet customer needs.
• Developing on-going relationships with customers to secure future business.
• May resolve/troubleshoot implementation problems and/or train customers on the features of the equipment they have purchased An Entry Professional (P1) applies broad theoretical job knowledge typically obtained through advanced education.
• May require the following proficiency: Work is closely supervised. Problems faced are not typically difficult or complex.
• Explains facts, policies and practices related to job area.
• Understanding the specification and completing the installation & Commissioning site activities according to the contractual requirement & time schedule.
• On Site Service :Ensure availability of necessary material, equipment & manpower at site by coordinating with the respective stakeholders.
• Manage site activities as per the time schedule until completion of the project and inform Field service project Manager or service manager for assistance required for additional resources / material.
• The GIS-Supervisor is responsible for the installation work entrusted to him being carried in perfect technical order.
• .He ensures necessary accident prevention measures are observed; specifically, he abides by the guidelines for work on live system components.
• He supervises the adherence to the working hours, signs the mom, weekly reports & timesheets and is responsible for forwarding these on.
• The GIS Supervisor ensures that the stipulated deadlines are met, i.e., he is responsible for detailed installation planning on-site to enable bottlenecks to be identified in good time, to formulate proposals for achieving targets and implementing appropriate measures.
• Quality Control: Verifies the application of quality control plan during installation activities and that the sub contractors are using the safety equipment's as per the requirement.
• Documentation Coordinates with the customer on documentation required and safety coordination.
• Information: Inform respective stakeholders on the progress of Installation & Commissioning activities and provide input to the quality team for any non conformance
• Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business .

Your Background

• Diploma (Mechanical / Electrical): 5 – 7 Years experience. OR
• BE (Mechanical / Electrical): 3 – 4 Years experience.
• Installation & Commissioning
• He carries out installation and maintenance work independently. He instructs, supervises, and controls the installation personnel reporting to him at site. He is responsible for ensuring compliance with the installation requirements and instructions
• Perform testing for Installed & Commissioned products and provide input to the design team for any modification.
• Proficiency in both spoken & written English language is required