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Digitally delivering the service experience

Successful digital service transformations demand trusted partnerships along the service value chain. The global pandemic has dramatically accelerated the digital transformation journey for critical infrastructure services.

As stakeholders responsibly focus on employee health and safe work methods, and balance operational reliability with reduced maintenance budgets, we deliver remote support and advanced lifecycle maintenance strategies — further reinforcing our service partnership commitment.

In this webinar, we explore practical use-cases stemming from these unprecedented times. We will discuss learnings from the recent experience and derive conclusions on how to adapt to the new realities.

We look forward to receiving customer insight on ‘new norms’, and encourage the opportunity to co-create value in ensuring health, safe and sustainable, grid resiliency.


Wolfgang Mueller

Senior Vice President Service
Hitachi ABB Power Grids

Rick Nicholson

Digital Business Development Leader

Herb Rogers

Head of Service Marketing & Sales
Hitachi Energy

Available on demand