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Service Sales Engineer - HV Switchgears

At Hitachi Energy our purpose is advancing a sustainable​ energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

Your Responsibilities

  • Sales targets – Responsible for Sales Target of PGHV Service portfolio which includes selling spares, Retrofit, Bay expansions, Replacement, Trainings, Services for Installation & Commissioning, etc. Defines and proposes sales targets and growth margins for the territory/geographies and ensures their achievement with a structured follow up process
  • Pro-Active IB connect for Service opportunities and sustained business growth. Also look for bundling of services to ensure service volume.
  • Volume and profit Sells services to customers, focusing on volume, mix and profitability targets for PGHV Service.  Enhance service portfolio and sell digital service offerings.
  • Creates added value for the customer and Hitachi Energy by ensuring a coordinated sales approach (e.g., frame agreements). Communicates details in accordance with PGHV offering and strategy.
  • Marketing Coordinates the use of internal or external resources (e.g., technical, advertising, and marketing) in order to provide value added services to accounts.
  • Market activity Monitors competitors’ activity with each account and ensures that appropriate response strategies are formulated and implemented.
  • Service Account strategies Participates in the development of Service Sales strategies for accounts by providing the customer’s current business and long-term plans .
  • Customer relations Establishes and develops account relationships based on a defined strategy. Acts as focal point for problem resolution and monitors customer claims. Plans, facilitates, and conducts customer .
  • Customer knowledge Develops, maintains, and shares detailed knowledge of the customer’s business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends, and competition. Customer on time issue resolution and thereby improving customer satisfaction & loyalty. Responsible for on time payment collection from customers as per agreed payment terms.
  • Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business .


  • For this role we are looking for someone with a university degree in electrical engineering combined with a minimum of 5 years’ experience in selling HV Switchgears, preferably service sales background.
  • To be successful in this role you are flexible with good communication skills and hold a strong customer focus. Preferably, you have a proven track record of managing and facilitating change.
  • The role require fluent English and local language in speaking and writing.    

  • Proficiency in both spoken & written English language is required .


Lieu Mumbai, Maharashtra, India
Type d'emploi Full time
De l'expérience Experienced
Fonction du poste Sales, Marketing & Product Management
Contrat Regular
Date de publication 2024-05-14
Numéro de réference R0043208
More about us

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD.