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IT Project Manager - ServiceNow

The opportunity

Join the Service Integration Team as an experienced Project Management professional to support the growth and maturity of the Project Management Office (PMO), drive the development of project management processes and best practices, and deliver ServiceNow-related projects within the Service Integration Portfolio.

In this role, you will collaborate with cross-functional teams and stakeholders across various business units to manage projects that align with strategic objectives and organizational priorities.

How you will make an impact:

  • Lead end-to-end project delivery using both waterfall and agile methodologies.
  • Manage the projects, including planning, prioritization, resource allocation, budgeting, and timeline tracking.
  • Design, implement, and continuously improve project management processes and standards within the PMO framework.
  • Promote and embed best practices in project and portfolio management across the organization.
  • Translate business requirements into actionable technical deliverables and maintain clear communication with all stakeholders.
  • Identify, assess, and manage project risks and issues, including escalation handling.
  • Prepare and deliver project status reports and executive summaries.
  • Ensure compliance with Hitachi Energy’s delivery methodology, including project controls and gate model.
  • Coordinate with internal and external suppliers contributing to project execution.
  • Monitor project budgets and forecasts, ensuring cost control and managing scope changes.

Your background:

  • Minimum 5 years of professional experience in IT Project Management, including PMO-related activities.
  • Proven experience in project portfolio management and process development.
  • PMP certification or equivalent is highly desirable.
  • Experience delivering ServiceNow projects is a strong advantage.
  • Familiarity with Agile frameworks (SCRUM, Kanban, SAFe); Agile certifications (e.g., PSM I, CSM) are a plus.
  • Understanding of Lean Six Sigma principles and the DMAIC cycle.
  • Solid knowledge of ITIL v3 and/or v4.
  • Strong command of project methodologies, including process design and reporting tools.
  • Excellent communication, facilitation, and stakeholder management skills.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple concurrent projects in a dynamic environment.
  • Skilled in risk assessment and mitigation planning.
  • Comfortable working in a matrixed and geographically distributed organization.
  • Resilient in the face of ambiguity and change.

Lieu Krakow, Lesser Poland, Poland
Type d'emploi Full time
De l'expérience Experienced
Fonction du poste Project | Program Management
Contrat Regular
Date de publication 2025-06-03
Numéro de réference R0095920

À propos de Hitachi Energy

Hitachi Energy est un chef de file technologique mondial voué à la promotion d’un avenir énergétique durable pour tous. Nous servons des clients dans les secteurs des services publics, de l'industrie et des infrastructures avec des solutions et des services innovants tout au long de la chaîne de valeur. Avec nos clients et nos partenaires, nous sommes pionniers en matière de technologies et permettons la transformation numérique nécessaire pour accélérer la transition énergétique vers un avenir carboneutre.

Nous employons plus de 45 000 personnes dans 90 pays qui, chaque jour, travaillent dans un but précis et mettent à profit leurs différents parcours pour remettre en question le statu quo. Nous vous invitons à postuler aujourd'hui et à faire partie d'une équipe mondiale qui apprécie une vérité simple : diversité + collaboration = grande innovation.