Choisissez votre région et votre langue

Aller

Que cherchez-vous?

Menu

Business Process Manager – Continuous Improvement 80 - 100% (f/m/d)

Appliquer maintenant
Employés actuels, postulez ici

The opportunity

Are you passionate about driving operational excellence and fostering a culture of continuous improvement? Do you bring a strong mix of commercial and technical expertise, along with Lean Six Sigma experience? If so, we have the perfect opportunity for you!

As a Business Process Manager – Continuous Improvement, you will play a key role in embedding a CI culture within our operations teams, with a strong focus on efficiency, customer satisfaction and quality. You’ll work closely with cross-functional teams in our Product Service Center (PSC) to streamline processes, standardize tools, and support profitable growth for Hitachi Service.

How you’ll make an impact

  • Champion and embed a culture of continuous improvement (CI) within Operations and SCM

  • Lead and support cross-functional CI initiatives to drive operational efficiency and effectiveness

  • Map and optimize business processes, ensuring seamless interfaces between Sales, SCM, Project Management, Engineering, Order Management, Field Service, and New Business

  • Develop and maintain tools that promote process standardization and operational excellence across the organization

  • Strengthen collaboration with internal stakeholders to enhance service delivery and customer satisfaction

  • Proactively address and resolve customer issues and complaints in a timely and professional manner

Your background

  • A passion for process optimization and continuous improvement. Lean Six Sigma Yellow or Green Belt certification (preferred)

  • Higher education with a commercial or technical focus (University, FH, TS, or equivalent)

  • Minimum 2 years of experience in business process improvement or a related discipline.

  • Proven ability to lead cross-functional initiatives and influence stakeholders at all levels

  • Proficient in SAP, SharePoint, and Microsoft Office tools

  • Fluent in English (written and spoken); German is a plus

More about us

Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.
 

Appliquer maintenant
Current employees apply here
Lieu Zurich, Zurich, Switzerland
Type d'emploi Full time
De l'expérience Experienced
Fonction du poste Quality Management
Contrat Regular
Date de publication 2025-11-19
Numéro de réference R0094106

À propos de Hitachi Energy

Hitachi Energy est un chef de file technologique mondial voué à la promotion d’un avenir énergétique durable pour tous. Nous servons des clients dans les secteurs des services publics, de l'industrie et des infrastructures avec des solutions et des services innovants tout au long de la chaîne de valeur. Avec nos clients et nos partenaires, nous sommes pionniers en matière de technologies et permettons la transformation numérique nécessaire pour accélérer la transition énergétique vers un avenir carboneutre.

Nous employons plus de 45 000 personnes dans 90 pays qui, chaque jour, travaillent dans un but précis et mettent à profit leurs différents parcours pour remettre en question le statu quo. Nous vous invitons à postuler aujourd'hui et à faire partie d'une équipe mondiale qui apprécie une vérité simple : diversité + collaboration = grande innovation.