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The opportunity:

A Senior Quality Specialist drives, monitors, and improves customer experience or product quality standards through audits, data analysis, and process improvements.

How you'll make an impact:

  • Conducting regular audits at PSC / LSU, reviewing documentation for compliance, and identifying areas for improvement.

  • Analysing data to identify trends, root causes of issues, and implementing corrective/preventive actions (CAPA).

  • Ensuring adherence to industry standards, regulatory requirements, and SOPs, particularly in GMP or ISO environments.

  • Creation and maintenance of processes in Adonis, creation and maintenance of documents in OneView / xECM.

  • Support to Global Team as well as LSUs on use of the global tools (Adonis, OneView, xECM, Relex, CCRP & SAP Q-Notifications, TNPS), support Governance process related to Quality and CIL related to HUB EUC.

  • Consolidate monthly reports for Quality and CIL. Support PSC/LSU team with Quality and CIL Projects and IT tools.

  • QMS Audit support (Intelex).

  • Support in Relex improvement projects. (Follow up with Quality managers on multiple Quality improvement projects).

  • You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

  • You hold a bachelor’s degree in Engineering (Electrical /Mechanical).

  • Should have 8+ years’ experience in Quality Management systems.

  • Experience in Quality roles and exposure to Customer complaints handling and Service handling process.

  • Proficient in understanding Quality processes and concepts. 

  • Prior relevant Industry experience, knowledge of Quality Management and concepts. Proficient in MS-Office, Power BI or any other Business Intelligence tool. 

  • SAP Quality Module.

  • Strong problem-solving techniques and tools using L6S approach. Stakeholder Management through continuous interaction with Business Leaders and Partners across the globe. 

  • Excellent English verbal and written communication skills. 

Lieu Chennai, Tamil Nadu, India
Type d'emploi Full time
De l'expérience Experienced
Fonction du poste Engineering & Science
Contrat Regular
Date de publication 2026-02-26
Numéro de réference R0119833

À propos de Hitachi Energy

Hitachi Energy est un chef de file technologique mondial voué à la promotion d’un avenir énergétique durable pour tous. Nous servons des clients dans les secteurs des services publics, de l'industrie et des infrastructures avec des solutions et des services innovants tout au long de la chaîne de valeur. Avec nos clients et nos partenaires, nous sommes pionniers en matière de technologies et permettons la transformation numérique nécessaire pour accélérer la transition énergétique vers un avenir carboneutre.

Nous employons plus de 45 000 personnes dans 90 pays qui, chaque jour, travaillent dans un but précis et mettent à profit leurs différents parcours pour remettre en question le statu quo. Nous vous invitons à postuler aujourd'hui et à faire partie d'une équipe mondiale qui apprécie une vérité simple : diversité + collaboration = grande innovation.