Choisissez votre région et votre langue

Menu

Data Center Operations & Digital Services Manager

The Opportunity

You will manage the execution and growth of data center and digital service operations across North America, supporting critical infrastructure within a power grid service environment. This role combines leadership of a growing operations team with ownership of service delivery performance, ensuring contractual commitments, operational consistency, and customer expectations are met. You will guide team development while working across project management and technical functions to address operational challenges, manage risk, and support the onboarding and lifecycle of service contracts. Acting as a key interface for customers and internal stakeholders, you will establish governance, strengthen operational processes, and contribute to continuous improvement in digital service execution.


How You’ll Make an Impact
 

  • Lead, develop, and scale the North American data center and digital operations team, setting priorities, performance goals, and accountability for service delivery outcomes

  • Operate as the senior operational interface for customers and internal stakeholders, ensuring alignment on service delivery and issue resolution

  • Manage end-to-end execution of digital and data center services, ensuring service levels, KPIs, and contractual commitments are achieved

  • Build and scale operational models and team capabilities while supporting hands-on execution as needed

  • Serve as the escalation point for operational, technical, and customer issues

  • Oversee operational risk management, including identifying issues and implementing corrective actions

  • Support onboarding, transition, and lifecycle management of new and existing service contracts

  • Own operational processes, tools, and reporting that support digital service delivery, driving standardization and continuous improvement

  • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines


Your Background
 

  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States

  • Bachelor’s degree in engineering, operations, or a related technical field

  • 10+ years of experience in operations, service delivery, or project/program management

  • Experience managing cross-functional teams in an operational or service environment

  • Experience with digital services, critical infrastructure, or data center operations

  • Experience building or scaling operational organizations in a global environment


More About Us

You will gain exposure to digital service delivery within critical infrastructure while working alongside experienced professionals supporting power and industrial systems.
 

  • Opportunities to work on innovative technologies that shape the future of energy

  • A collaborative environment with experienced professionals across the power industry

  • Access to learning platforms and career development programs

  • Competitive health and retirement benefits

  • Paid leave and flexible work arrangements

Lieu Remote - Pennsylvania, United States of America;
Remote - Georgia, United States of America;
Remote - North Carolina, United States of America
Type d'emploi Full time
De l'expérience Management
Fonction du poste Engineering & Science
Contrat Regular
Date de publication 2026-05-29
Numéro de réference R0130720

À propos de Hitachi Energy

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

Hitachi Energy is an Equal Employment Opportunity (EEO) employer committed to encouraging inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veteran status, or any other legally protected characteristic.

As an Equal Employment Opportunity Employer, applicants may request to review the Affirmative Action Plan of a particular facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an HR Representative at 888.504.2007. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy’s career site as a result of your disability. You may request reasonable accommodations by calling an HR Representative at 888.504.2007. Resumes and applications will not be accepted through this method.

For more information regarding your EEO rights as an applicant, please visit this website.