Sales Commercial Support Specialist – Spare Parts 80 - 100% (f/m/d)

The opportunity We are currently looking for a Sales Commercial Support Specialist – Spare Parts to join our team and play a key role in supporting commercial activities, customer service excellence, and spare parts order execution throughout the entire customer lifecycle. If you are customer-focused, highly organized, and thrive in a dynamic technical environment, we would love to hear from you. How you'll make an impact Prepare and manage quotations for spare parts and service activities, ensuring accurate commercial and pricing information in Salesforce and other business systems Act as the primary point of contact for customer requests, proactively following up on quotations, opportunities, and commercial inquiries Process customer purchase orders and create, maintain, and update sales orders and contract information in SAP Coordinate order acknowledgements and approval workflows, ensuring the accuracy of pricing, delivery schedules, payment terms, and customer requirements Support logistics and delivery activities by preparing transport documentation, delivery notes, and shipment-related records Manage invoicing activities, including invoice creation, credit and debit notes, financial documentation, and follow-up of outstanding payments Maintain customer master data and ensure accurate archiving of commercial documentation across SAP, MDG, SharePoint, and other business systems Collaborate closely with Sales, Engineering, Project Management, Logistics, and Finance teams to ensure efficient order execution and an excellent customer experience throughout the spare parts lifecycle Your background Degree in Business Administration, Supply Chain Management, or a related discipline First experience in commercial support, sales operations, spare parts administration, or a similar role Good understanding of quotation management, order execution, contract administration, logistics processes, invoicing, and customer support Experience working with SAP, Salesforce, and Microsoft Office applications Fluent in French and English, both written and spoken Strong customer focus and ability to build effective relationships across cross-functional teams Highly organized with excellent attention to detail and the ability to manage multiple priorities simultaneously Proactive, solution-oriented, and committed to delivering a high-quality customer experience More about us Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.