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Installed Base Manager GPG Service (f/m/d)

About the Position

As Installed Base Manager GPG Service, you will own the business logic and governance behind our global installed base ecosystem across High Voltage and Transformer products. Your focus is to ensure asset and service data are accurate, connected, and scalable throughout the entire lifecycle, enabling service growth, operational excellence, and data-driven decision making. Acting as the bridge between Service, Product Management, Sales, Digital, Data, and IT, you will translate installed base intelligence into tangible business value.

How You'll Make an Impact

  • Own and continuously improve the service lifecycle framework, linking products, assets, maintenance strategies, service opportunities, field service execution, and customer value creation
  • Drive the quality, consistency, and governance of installed base data to support analytics, maintenance planning, and service growth initiatives
  • Establish and promote global standards, ensuring harmonized business processes across product portfolios and regions
  • Shape the strategic development of OneIB, leveraging AI, automation, and advanced analytics to improve opportunity identification, service planning, and decision support
  • Collaborate with cross-functional stakeholders to enhance platform capabilities and maximize business impact

Your Background

  • Degree in Engineering, Business Informatics, Industrial Engineering, or a related field, or equivalent practical experience
  • Experience in asset lifecycle management, service operations, or service business models within industrial or infrastructure environments
  • Strong analytical mindset with expertise in data governance, business process design, and lifecycle modeling
  • Familiarity with installed base management, CRM, ERP, and field service management environments (e.g., SAP, Salesforce, OneIB, DPS, or similar platforms)
  • Fluent in English and comfortable working in a global, cross-functional environment
  • Passion for digital transformation, AI-driven solutions, and service business growth

More About Us

Join a global organization dedicated to advancing service excellence and supporting critical infrastructure worldwide. You will play a key role in driving digital transformation, enabling sustainable service growth, and helping shape the future of data-driven and intelligent service solutions. We offer an international environment, meaningful career opportunities, and the chance to make a lasting impact on customers, teams, and the industry.

Lieu Zurich, Zurich, Switzerland;
Beynost, Ain, France;
Madrid, Spain;
Stone, Staffordshire, United Kingdom
Type d'emploi Full time
Work Arrangement Hybrid
De l'expérience Experienced
Fonction du poste Sales, Marketing & Product Management
Contrat Regular
Date de publication 2026-08-31
Numéro de réference R0138667

À propos de Hitachi Energy

Hitachi Energy est un chef de file mondial de l’électrification, propulsant l’ère de l’électricité pour répondre aux besoins énergétiques d’aujourd’hui et des 25 prochaines années. En tant que branche énergétique du groupe Hitachi, plus de trois milliards de personnes dépendent de nos technologies novatrices et essentielles pour alimenter leur vie quotidienne.

Avec plus d’un siècle d’innovation, nous relevons le défi énergétique le plus urgent de notre époque : stimuler l’évolution du système énergétique mondial afin d’assurer une énergie abondante, sûre, abordable et durable pour la génération d’aujourd’hui et celle à venir.

Disposant d’une base installée inégalée dans plus de 140 pays, nous sommes le partenaire de l’écosystème du réseau dans les secteurs des services publics, de l’industrie, des centres de données et du transport. Avec notre siège social en Suisse, nous employons plus de 56 000 personnes dans 60 pays et générons des revenus d’environ 20 milliards de dollars américains.