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The opportunity 

Our Site Service Support Team plays a key role worldwide. Field Service Engineers rely on our support every day. You become a trusted partner for daily operational topics. You guide employees through time and expense processes. You help colleagues understand systems, regulations, and internal guidelines. You support managers with process-related questions and requests. Close collaboration with HR, Payroll, and Service Management is essential. You help ensure accurate and compliant process execution. You support employees with working time, travel, and expense topics. You help resolve questions and find practical solutions. You enjoy helping others in their daily work. You thrive in a collaborative and supportive environment. Knowledge sharing and continuous improvement are highly valued. You can develop your expertise and take ownership of topics and your work directly contributes to the success of our service organization. 

  

How you’ll make an impact

  • Support Field Service Engineers with time and expense processes 

  • Ensure compliance with company policies and regulations

  • Coordinate onboarding activities and system access requests

  • Monitor time and expense data for accuracy and completeness 

  • Collaborate with Payroll, HR, and management to resolve issues

Your background 

  • Commercial apprenticeship or equivalent business qualification 

  • Experience in an administrative or support-oriented role 

  • German and English, written and spoken 

  • Strong communication and interpersonal skills 

  • Structured and detail-oriented working style 

  • Team player with a proactive and solution-oriented mindset

More about us 

We are a technology-driven company with a strong focus on innovation, continuous improvement, and sustainable manufacturing. We offer flexible working conditions, dedicated mentorship, and a supportive, inclusive environment where you can grow personally and professionally – empowering you to thrive while balancing life and work. 

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Current employees apply here
Lieu Zurich, Zurich, Switzerland
Type d'emploi Part time
Work Arrangement Hybrid
De l'expérience Experienced
Fonction du poste Administration, Facilities & Secretarial
Contrat Regular
Date de publication 2026-08-21
Numéro de réference R0141265

À propos de Hitachi Energy

Hitachi Energy est un chef de file technologique mondial voué à la promotion d’un avenir énergétique durable pour tous. Nous servons des clients dans les secteurs des services publics, de l'industrie et des infrastructures avec des solutions et des services innovants tout au long de la chaîne de valeur. Avec nos clients et nos partenaires, nous sommes pionniers en matière de technologies et permettons la transformation numérique nécessaire pour accélérer la transition énergétique vers un avenir carboneutre.

Nous employons plus de 45 000 personnes dans 90 pays qui, chaque jour, travaillent dans un but précis et mettent à profit leurs différents parcours pour remettre en question le statu quo. Nous vous invitons à postuler aujourd'hui et à faire partie d'une équipe mondiale qui apprécie une vérité simple : diversité + collaboration = grande innovation.