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Technical Trainer - Gas Insulated Switchgear (f/m/d)

The opportunity


We are seeking a Technical Trainer to join our team in Zurich. This role offers the opportunity to develop and deliver training programs and materials on our client’s products and services for all levels of organizational staff. You will be part of a global team that values diversity and collaboration, driving innovation and excellence. As a Technical Trainer for Gas Insulated Switchgears, you will be responsible for training and certification of our global network of field service engineers. Additionally, you will provide tailored training to external customers worldwide. Being part of the global Gas Insulated Switchgear competence center in Rüti and Oerlikon, Switzerland, you will support the global network in technical aspects as a subject matter expert.


How you'll make an impact

  • Providing technical trainings for our global field service engineers as well as for our customers

  • Manage the entire training project lifecycle, including envisioning (Vision/Scope), planning (Project Plan and Functional Specs), developing (Instructional Design), stabilizing (BETA/Train the Trainer), and deploying (coordination of people, staffing, and other resources & communication)

  • Develop training documentation and use a variety of training mediums such as classes, workshops, Computer Based Training (CBT), and online help

  • Measure training return on investment (ROI) and pilot-test new training techniques, tools, and processes to increase training effectiveness

  • Apply practical knowledge of the job area typically obtained through advanced education and work experience

  • Work independently with general supervision, addressing difficult but typically not complex problems

  • Influence others within the job area through explanation of facts, policies, and practices

Your background

  • Strong experience in the field as field service engineer or supervisor

  • Strong understanding of Gas Insulated Switchgears or similar technical products

  • Experience in developing and delivering technical training programs

  • Excellent communication and presentation skills

  • Ability to work independently and manage multiple projects simultaneously

  • Proficiency in using various training mediums and tools

  • Fluency in English; additional languages are a plus

  • Availability to travel abroad for Customer Site Trainings (Approx. 10% International travel)


More about us


Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.
 

Lieu Rüti, Zurich, Switzerland;
Zurich, Zurich, Switzerland
Type d'emploi Full time
Work Arrangement On-Site
De l'expérience Experienced
Fonction du poste Customer Service & Contact Center Operations
Contrat Regular
Date de publication 2026-11-13
Numéro de réference R0142361

À propos de Hitachi Energy

Hitachi Energy est un chef de file mondial de l’électrification, propulsant l’ère de l’électricité pour répondre aux besoins énergétiques d’aujourd’hui et des 25 prochaines années. En tant que branche énergétique du groupe Hitachi, plus de trois milliards de personnes dépendent de nos technologies novatrices et essentielles pour alimenter leur vie quotidienne.

Avec plus d’un siècle d’innovation, nous relevons le défi énergétique le plus urgent de notre époque : stimuler l’évolution du système énergétique mondial afin d’assurer une énergie abondante, sûre, abordable et durable pour la génération d’aujourd’hui et celle à venir.

Disposant d’une base installée inégalée dans plus de 140 pays, nous sommes le partenaire de l’écosystème du réseau dans les secteurs des services publics, de l’industrie, des centres de données et du transport. Avec notre siège social en Suisse, nous employons plus de 56 000 personnes dans 60 pays et générons des revenus d’environ 20 milliards de dollars américains.