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Service Sales Specialist

The opportunity

As a Service Sales Specialist, you will be part of our international Grid Automation Service Sales Team. We provide Service Solutions for substation automation systems, control and protection, cybersecurity, communication, and telecontrol technology. The team is highly motivated with a strong customer and service-oriented approach. It is our ambition to provide high-quality service, delivering solutions aligned with customers' needs. In this role, you are responsible for Service tenders from initial customer request to contract closing and handover to operations.

Developing Service sales account plans to ensure growth, building long-term customer relationships, driving high levels of customer satisfaction, ensuring expected response to specific customer needs and issues are key success factors for this position.

Please note we are unable to provide visa sponsorship on this position.

50% UK-wide travel requirement rest will be based out of our Stone offices and then Stafford when we move to our purpose built facility in 2027.

How you'll make an impact

  • Implement the service sales strategy and growth plans, engaging with the installed base (IB) to promote upgrades and value-added solutions.

  • Use IB data to identify and develop sales opportunities for Service products and solutions, focusing on the entire Hitachi Energy Service portfolio.

  • Conduct sales calls, perform customer facility walk-throughs, generate sales leads, and develop new market opportunities based on market trends.

  • Establish long-term customer relationships, understand their requirements and regulations, demonstrate technical knowledge, and ensure customer satisfaction.

  • Sell the service product portfolio, monitor sales proposals and tenders, prepare service offerings, communicate contract details, and manage the administrative sales process.

  • Act as a marketer and salesperson during marketing activities, translating customer needs into relevant service offerings and solutions.

  • Contribute to risk assessments, register information into SFDC, ensure technical reliability, safety, and cost-effective solutions, and comply with health and safety directives.

  • Provide technical direction for service sales training to less-experienced staff and support management with key data and insights on markets and effective service selling tactics.

Your background

  • Bachelor’s degree in Engineering or technical disciplines or similar.

  • Proven experience in sales, sales support, and/or service of power systems/solutions (40% sales in the role).

  • If you have experience working with electric substation equipment (i.e., IED, RTU, SCADA, Communications, etc.), recent technical sales and/or client-facing experience presenting electric substation equipment solutions, this is highly preferred.

  • Being familiar with the Operations & Maintenance practices of electric substation equipment and substation construction.

  • In order to meet your customers, you will need to be available to travel.

Lieu Stone, Staffordshire, United Kingdom
Type d'emploi Full time
De l'expérience Experienced
Fonction du poste Sales, Marketing & Product Management
Contrat Regular
Date de publication 2026-01-12
Numéro de réference R0106821

À propos d’Hitachi Énergie

Chef de file mondial dans le secteur des technologies, Hitachi Énergie a à cœur de promouvoir un avenir énergétique durable pour tous. Nous proposons à nos clients dans les secteurs des services publics, de l’industrie et de l’infrastructure nos solutions et services novateurs sur l’ensemble de la chaîne de valeur. En collaboration avec nos clients et nos partenaires, nous sommes les pionniers des technologies et nous permettons la transformation numérique nécessaire pour accélérer la transition énergétique vers un avenir carboneutre. 

Nous employons plus de 40 000 personnes dans 90 pays qui, chaque jour, travaillent avec un réel sens du but et mettent à profit la diversité de leurs parcours pour remettre en question le statu quo. Nous vous invitons à postuler dès aujourd’hui et à faire partie d’une équipe mondiale qui apprécie une simple vérité : Diversité + Collaboration = Grande Innovation.