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Installed Base Manager GPG Service (f/m/d)

About the Position

As Installed Base Manager GPG Service, you will own the business logic and governance behind our global installed base ecosystem across High Voltage and Transformer products. Your focus is to ensure asset and service data are accurate, connected, and scalable throughout the entire lifecycle, enabling service growth, operational excellence, and data-driven decision making. Acting as the bridge between Service, Product Management, Sales, Digital, Data, and IT, you will translate installed base intelligence into tangible business value.

How You'll Make an Impact

  • Own and continuously improve the service lifecycle framework, linking products, assets, maintenance strategies, service opportunities, field service execution, and customer value creation
  • Drive the quality, consistency, and governance of installed base data to support analytics, maintenance planning, and service growth initiatives
  • Establish and promote global standards, ensuring harmonized business processes across product portfolios and regions
  • Shape the strategic development of OneIB, leveraging AI, automation, and advanced analytics to improve opportunity identification, service planning, and decision support
  • Collaborate with cross-functional stakeholders to enhance platform capabilities and maximize business impact

Your Background

  • Degree in Engineering, Business Informatics, Industrial Engineering, or a related field, or equivalent practical experience
  • Experience in asset lifecycle management, service operations, or service business models within industrial or infrastructure environments
  • Strong analytical mindset with expertise in data governance, business process design, and lifecycle modeling
  • Familiarity with installed base management, CRM, ERP, and field service management environments (e.g., SAP, Salesforce, OneIB, DPS, or similar platforms)
  • Fluent in English and comfortable working in a global, cross-functional environment
  • Passion for digital transformation, AI-driven solutions, and service business growth

More About Us

Join a global organization dedicated to advancing service excellence and supporting critical infrastructure worldwide. You will play a key role in driving digital transformation, enabling sustainable service growth, and helping shape the future of data-driven and intelligent service solutions. We offer an international environment, meaningful career opportunities, and the chance to make a lasting impact on customers, teams, and the industry.

Lieu Zurich, Zurich, Switzerland;
Beynost, Ain, France;
Madrid, Spain;
Stone, Staffordshire, United Kingdom
Type d'emploi Full time
Work Arrangement Hybrid
De l'expérience Experienced
Fonction du poste Sales, Marketing & Product Management
Contrat Regular
Date de publication 2026-08-31
Numéro de réference R0138667

À propos d’Hitachi Énergie

Chef de file mondial dans le secteur des technologies, Hitachi Énergie a à cœur de promouvoir un avenir énergétique durable pour tous. Nous proposons à nos clients dans les secteurs des services publics, de l’industrie et de l’infrastructure nos solutions et services novateurs sur l’ensemble de la chaîne de valeur. En collaboration avec nos clients et nos partenaires, nous sommes les pionniers des technologies et nous permettons la transformation numérique nécessaire pour accélérer la transition énergétique vers un avenir carboneutre. 

Nous employons plus de 40 000 personnes dans 90 pays qui, chaque jour, travaillent avec un réel sens du but et mettent à profit la diversité de leurs parcours pour remettre en question le statu quo. Nous vous invitons à postuler dès aujourd’hui et à faire partie d’une équipe mondiale qui apprécie une simple vérité : Diversité + Collaboration = Grande Innovation.