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Customer quality engineer 80 - 100% (f/m/d)


The opportunity


With our Gas insulated switchgear factory, we are producing cutting age equipment with the target to support the energy transition and to bring a sustainable future for all of us and for next generations. Being a part of our team, you can bring the value for the company, but for the society as well. 

With increasing demand in our equipment and with priority of the company on the Quality of products and customers support, we are expanding our team with the position of Customer quality engineer. The role that combines technical skills as well as soft skills for direct customer collaboration, what makes it super interesting and dynamic. With the valuable contributions you will make a direct impact on the future of the company. Join our diverse, talented, performing and supportive team. 




How you'll make an impact

  • Lead root cause analysis in GIS quality cases.
  • Drive the quality cases affecting multiple customers
  • Owner of internal and external customer complaints and ensure a fast and sustainable solution
  • Project management of bigger quality cases, identify improvements and drive their implementation.
  • Prepare and present reports to internal and external stakeholders
  • Run sustainable improvement projects to prevent quality issues to repeat.
  • Provide support for and / or lead on-site investigations
  • Prepare method statements for troubleshooting cases
  • Deputing of Quality assurance function with Audits preparation and leading



Your background

  • 3 - 5 years of Experience in Electrical power systems
  • Background in quality function or project management in gas-insulated switchgear field
  • Profound understanding of project management practices
  • Knowledge and experience with root cause analysis methodologies and tools (8D, A3 etc.)
  • Experience in commissioning GIS systems is a plus
  • Fluent English skills, German and any other language are beneficial
  • Experience in quality management and / or project management will be considered a plus
  • Good communication and cultural sensitivity



More about us


Our flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.

Lieu Zurich, Zurich, Switzerland
Type d'emploi Full time
Work Arrangement Hybrid
De l'expérience Experienced
Fonction du poste Quality Management
Contrat Regular
Date de publication 2026-10-02
Numéro de réference R0145308

À propos d’Hitachi Énergie

Chef de file mondial dans le secteur des technologies, Hitachi Énergie a à cœur de promouvoir un avenir énergétique durable pour tous. Nous proposons à nos clients dans les secteurs des services publics, de l’industrie et de l’infrastructure nos solutions et services novateurs sur l’ensemble de la chaîne de valeur. En collaboration avec nos clients et nos partenaires, nous sommes les pionniers des technologies et nous permettons la transformation numérique nécessaire pour accélérer la transition énergétique vers un avenir carboneutre. 

Nous employons plus de 40 000 personnes dans 90 pays qui, chaque jour, travaillent avec un réel sens du but et mettent à profit la diversité de leurs parcours pour remettre en question le statu quo. Nous vous invitons à postuler dès aujourd’hui et à faire partie d’une équipe mondiale qui apprécie une simple vérité : Diversité + Collaboration = Grande Innovation.