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Executive Diploma Trainee - Field Service

At Hitachi Energy our purpose is advancing a sustainable​ energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

Business Information:

  • Function: Cater services for all Power Quality Products and Solutions
  • Scope: Before Tendering and After Sales Services
  • Work Area: Within India and Overseas sites on case to case basis
  • Deputation Location: DBR, Bangalore
  • Products & Solutions: C&F, APFC, HPFC, SVC, FSC, STATCOM, DYNACOM, AHF, AIP….

Mission Statement:

  • Customer Relations: Contributes customer satisfaction by executing service work according to customer order and expectation. Create and maintains good relationship with customer and identifies new sales opportunities.
  • HSE: ABRA preparation, applies safety rules and safety practices as well as environmental responsibilities. Electrical safety (10 LSR), necessary PPEs knowledge.
  • Strategic Leadership: Coordinate with Operations, SCM and project management personnel for deliverables on daily basis.
  • Projects: Handle green field projects independently including civil, installation, testing and commissioning.
  • Continuous Improvement: Good inter-personnel skills, flexible Job demands, travelling.
  • Communication: Customer handling skills, coordination/communication skills for taking support from cross functional team member to address the customer urgency.

Your Responsibilities:

  • Visit to customer site to attend customer call/address customer complaint.
  • Investigation of failure mode, data collection and analysis.
  • Conduct harmonic measurement and study as and when necessary.
  • Health checkup of existing install equipment’s under AMC
  • Prepare RCA/8D reports of customer complaints.
  • Prepare ABRA, FQP, Bar chart based on project requirement.
  • Perform Installation checks, Testing of all equipment’s through suitable instruments & commissioning.
  • Signing of performance report and collecting feedback & appreciation certificate from customer.
  • Site learning feedback convey to respective functions for improvement action in weekly call.                                                                                  
  • Coordination with factory for attending material and other warranty related issues.                                                     
  • Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

  • Diploma In Electrical & Electronics Engineering (EEE) with aggregate >7.5
  • Excellent soft skills and basic knowledge of all Microsoft applications.
  • Preferably resident of North/Western part of India.
  • Dedicated, focused, innovative and energetic personality.
  • Proficiency in both spoken & written English language is required.

Ort Bengaluru, Karnataka, India
Jobtyp Full time
Erfahrung Entry Level
Position Engineering & Science
Vertrag Trainee (Trainee)
Veröffentlichungsdatum 2024-02-06
Referenznummer R0042955
More about us

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com