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Service Coordinator & Business Analyst

Power Electronics Service(PES) (HBUEU), Hitachi Energy

Overview

At Hitachi Energy, we are advancing a sustainable energy future for all. Within PES business in UK & Ireland, inclusion underpins our culture of innovation and collaboration. This role combines operational coordination, financial control, and analytical capability, with opportunities to develop into project management.

How you will make an impact:

Area &Key Activities:

Operational & Commercial Coordination

Raise purchase orders and invoices; manage supplier processes; support onboarding of new scopes; track overtime and cost allocation.

Financial & Reporting.

Maintain sales, billing and supplier reports; cost analysis; support CTC calculations; review credit notes and cancellations.

Project Support & Delivery

Support PMs with planning, scheduling, and tracking; maintain project documentation; monitor cost/schedule performance; support stakeholder coordination.

Business Support & Governance

Participate in contract reviews; analyse performance data; support continuous improvement and reporting accuracy.

Development Opportunity

This role offers a structured pathway into Project Management, with increasing responsibility for planning, financial control, and stakeholder coordination.

Background & Experience

  • Experience in service coordination, operations, or project support
  • Strong analytical and reporting capability
  • Proficiency in Excel and ERP systems (e.g., SAP)
  • Understanding of project management principles
  • Strong organisational and communication skills
  • Proactive and solution-oriented mindset
  • Experience in energy or industrial sectors is advantageous

What We Offer

  • Inclusive and collaborative work environment
  • Career progression opportunities including Project Management
  • Supportive team culture
  • Flexible working arrangements
  • Competitive salary and pension benefits

    Location Birmingham, England, United Kingdom
    Job type Full time
    Experience Experienced
    Job function Customer Service & Contact Center Operations
    Contract Regular
    Publication date 2026-05-18
    Reference number R0124878

    About Hitachi Energy

    Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

    With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

    Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.