Service Sales Manager

Our local Service Unit sells and delivers comprehensive life-cycle services to our customers, covering installations, spare parts, preventive and corrective maintenance, upgrades and extensions, as well as engineering and diagnostic services across power grid products and systems, especially within transformers, high-voltage products, and power distribution solutions.

The opportunity

Hitachi Energy is entering an exciting phase of growth in our Service organization in Finland, and we’re looking for a Service Sales Manager who wants to shape the future of our service business while developing a high performing sales team. This role can be based in Vaasa, Lappeenranta, Tampere, or Helsinki.

Reporting to the Local Service Unit (LSU) Sales Manager, you’ll have the opportunity to build, lead and grow a newly formed customer-facing service sales team. With strong support around you, you’ll play a key role in expanding our service customer base and strengthening long term relationships through the sale of service agreements, maintenance solutions, lifecycle services and digital offerings.

This is a role for someone who enjoys leading people, influencing customers, and creating value over the full asset lifecycle—not just closing a single deal.

How you’ll make an impact

• Leading, coaching and developing a team of service sales professionals, creating a motivated, high-performance culture.
• Visiting customer sites for face-to-face meetings, site surveys and relationship building.
• Executing a service sales plan, focused on growth, installed base penetration, renewals and new customer acquisition.
• Managing the CRM pipeline, ensuring strong opportunity qualification, healthy pipeline coverage and accurate reporting.
• Interpreting customer requirements and enquiry documentation, contributing to bid / no bid decisions and shaping winning service solutions.
• Building trusted, long term customer relationships, understanding their operational challenges and positioning Hitachi Energy as a lifecycle partner.
• Supporting your team in customer meetings and negotiations, providing commercial and technical guidance when needed.
• Working closely with Service Operations, Engineering, Supply Chain, Project Management and Commercial teams to ensure sellable, deliverable and profitable service solutions.

Your background

• Bachelor’s or master’s degree in a relevant area or equivalent experience and the credibility to engage confidently with technical customers.
• Experience selling services or solutions rather than standalone products, ideally in energy, utilities, transmission, distribution or industrial environments.
• Proven experience as a people manager, with a passion for developing and coaching sales talent.
• A strong track record in service sales, particularly new service business and long-term contract sales is seen as an advantage.
• Knowledge of substation environments, High Voltage and Transformer Services is seen as a plus.
• The ability to articulate service value — reliability, performance, lifecycle cost and risk reduction.
• Strong communication, presentation and negotiation skills.
• Excellent communication skills in Finnish and in English.
• Confidence using Office 365 tools, Salesforce CRM systems to manage performance and pipeline.

More about us

Build a team. Grow a service business. Make a long-term impact.

Ready for a new exciting challenge? Apply for the position by 30 June 2026. We will initiate interviews as candidates apply, and the position will be filled as soon as a suitable candidate is found.

For more information about this role, please contact Tomi Haapaniemi, LSU Sales Manager, at +358 50 3342977.