Service Project Engineer

The opportunity:

Join Hitachi Energy Service, a global leader in innovative, reliable, and sustainable asset management solutions across the product lifecycle. In this entry-level role, you will support the execution of small service projects and help ensure all activities meet Hitachi Energy policies, contractual requirements, quality standards, health, safety, and environmental expectations, financial targets, and schedule commitments.

As a Field Service Engineer, you will contribute to the delivery of small service projects, ensuring that all work is carried out in line with Hitachi Energy policies, contractual obligations, quality standards, health, safety, and environmental requirements, financial goals, and agreed timelines.

How you’ll make an impact:

• You will prepare and maintain a documented project plan that covers scope, financials, schedule, risk management, and HSE requirements.

• You will ensure projects are delivered in line with execution best practices and Hitachi Energy policies, track progress, resource utilization, invoicing, costs, expenses, cash flow, keep financial reporting current, maintain project documentation in compliance with company policies, and participate in project, service agreement, and warranty reviews.

• You will apply contract and claims management consistently in line with Hitachi Energy policies and contractual obligations, coordinate with Supply Chain Management to procure the services, materials, and equipment required for the project from both internal and external suppliers, support Supply Chain Management in negotiations, claims, and project changes as needed.

• You will serve as the main customer contact and escalation point for project issues, build and maintain strong relationships with internal and external stakeholders, communicate effectively, strengthen long-term customer partnerships, and provide internal feedback to improve products, processes, operations, and services, ensure all project activities comply with company health, safety, environmental, and integrity policies.

• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• A bachelor’s degree in business administration or a related discipline is required.

• Possess 4 to 7 years of relevant experience in administrative or operational support capacities.

• Demonstrated administrative expertise with experience supporting operational or project-based functions, familiarity with SAP systems is highly desirable, proactive and methodical thinkers with a positive attitude and outstanding collaborative skills.

• Strong analytical and strategic thinking skills, with the ability to translate data into actionable insights. Exhibits a strong willingness and aptitude to acquire new competencies and adjust to evolving requirements.

• Must be detail-oriented, highly organized, and adept at managing multiple priorities. The position necessitates exceptional communication abilities and the capacity to work both independently and effectively within a dynamic team environment.

• Excellent communication, negotiation, and presentation skills (both written and verbal) in English and Thai.

More about us:

We offer, at Hitachi Energy Thailand, we offer a suite of employee benefits to complement our pay offering, supporting employees’ financial, physical and mental wellbeing:  

• 1 month of guaranteed bonus (Fix bonus) plus Performance Bonus. (Depending on employee’s performance result and Business performance).  

• 10 days annual leave (Service year 0-5), 15 days annual leave (Service year 6-10), flexible working policy, Flexibility working time.

• Benefit according to local standards: Heath-care insurance benefits to employees and their dependents, annual health checkup, Provident Funds (employees can contribute up to 15%). 

• Growth possibility: Learning and development platform, career movement opportunity within organization. 

• Possibility to gain experience in international environment. 

Please be advised that the benefits provided may differ depending on the employee’s country of hire.