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Quality Excellence Specialist

iThe Opportunity

Business Process Quality work focuses on developing, identifying, analyzing, and improving existing general business processes (i.e., back-end processes not related to manufacturing), including: Applying process definition, improvement, and design methodologies to identify, analyze, and improve business processes to improve quality, reduce costs, increase efficiencies/productivity, increase customer satisfaction, etc. Developing documentation to support analysis and improvement, including business requirements, functional specifications, process maps, gap/problem analysis, etc. Planning, implementing, quality assurance, and compliance processes. Some organizations may include supporting the development of training and/or change management materials and activities to support new processes and procedures. Includes Six Sigma/Lean/Kaizen practitioners working in a non-manufacturing environment.

How you´ll make an impact

  • Represents the company regarding all matters of quality.

  • Manages and updates the Company Management Manual.

  • Co-ordinates the definition and distribution of Company Procedures.

  • Plans and supervises Quality System Audits and evaluates any necessary corrective actions.

  • Provides necessary assistance and technical expertise to other Company Units and projects regarding quality matters. f) Evaluates the Quality Systems of suppliers and subcontractors during the pre-qualification phase.

  • Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines

Your Background

  • Experience in a QA Management Role within an Engineering/Manufacturing site or similar industry, or experience in QA in a similar field, and a relevant formal qualification would be preferred

  • Skilled in Microsoft Excel, Word, and PowerPoint,

  • Membership of relevant professional body – (Chartered Quality Institute)

  • Certified in quality sistems and related

  • Must have training in internal and external auditing to ISO 9001

  • Knowledge and experience in an Integral Quality System

  • Ten (10) years of experience in related functions.

More about us

  • Continuous improvement culture

  • Growth Globally

  • Benefits above the regular market

  • Hybrid

Location San Luis Potosi, San Luis Potosí, Mexico;
Naucalpan de Juarez, Estado de México, Mexico
Job type Full time
Experience Experienced
Job function Quality Management
Contract Regular
Publication date 2025-09-15
Reference number R0103321

About Hitachi Energy

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.