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Product Security Incident Response Team

The Hitachi Energy Product Security Incident Response Team (PSIRT)

is responsible for receiving, responding and tracking incident reports and vulnerabilities affecting Hitachi Energy products and solutions.

PSIRT mission is to support our customers and our internal
teams in maintaining secure industrial environments and to
minimize risks related to Cybersecurity Threats in Industrial
Control Systems and Operational Technology systems.

Reporting an Incident or a Vulnerability

To contact HE PSIRT and notify us about an
incident, a vulnerability or any other inquiries
related to our products and offers, please contact
us at [email protected]

To report an incident or vulnerability, please see below:

Required details

  • Contact Details and Organizational information
  • Product, product version, other relevant technical details
  • Incident Summary
  • When was the incident first detected?
  • What is the current impact and potential impact?
  • Who is informed about the incident?
Report an incident

Required details

  • Contact Details and Organizational information
  • Product details (version, other relevant technical information)
  • Steps to reproduce
  • Recognition requirement
 
 
Report a vulnerability

Cybersecurity Advisories and Notifications

Hitachi Energy publishes Product Security Advisories to inform customers and partners about cybersecurity vulnerabilities affecting Hitachi Energy products and solutions, along with recommended remediation and mitigation measures.

Security Advisories are released on a regular monthly schedule, occurring on the last Tuesday of each month, to provide predictable and transparent communication aligned with industry best practices. Additional advisories may be published outside of this schedule if required due to risk or severity.

Contact & Resources