Field Service Technician

The Opportunity

At Hitachi Energy, our purpose is advancing a sustainable energy future for all. We are looking for a skilled and customer‑focused Field Service Technician to join our team in Belgium. In this hands-on role, you will install, maintain, troubleshoot, and repair high‑voltage electrical equipment at customer sites, ensuring our systems operate safely, reliably, and efficiently.

You will work closely with customers and internal teams to deliver high‑quality field service, resolve technical issues, and support operational excellence across our installed base. This position is ideal for a technician with strong technical expertise, a passion for problem‑solving, and the ability to thrive in dynamic field environments.

How You’ll Make an Impact

• Perform installation, commissioning, and testing of Hitachi Energy equipment such as transformers, circuit breakers, and power grid components, following technical specifications and safety standards.

• Carry out routine preventive maintenance and inspections to ensure reliable performance and extend equipment lifecycle.

• Diagnose and troubleshoot complex electrical, mechanical, or software‑related issues using specialized diagnostic tools.

• Execute corrective maintenance and emergency repairs promptly to minimize downtime and ensure customer continuity.

• Provide technical support and basic training to customers on equipment operation and maintenance.

• Prepare clear and accurate service reports documenting issues, repairs, parts used, and recommendations.

• Ensure full compliance with all safety standards, environmental guidelines, and company policies during all field activities.

• Maintain open communication with customers, engineering teams, sales, and management regarding service progress and technical concerns.

• Manage and maintain an organized inventory of tools, spare parts, and diagnostic equipment in the service vehicle.

• Participate in an on‑call rotation to provide emergency support as needed.

Your Background

• Technical degree or diploma in Electrical Engineering, Electromechanical Engineering, or a related field.

• At least 2 years of experience as a Field Service Technician or similar role, ideally working with high‑voltage equipment or within the power industry.

• Strong understanding of electrical circuits, power systems, and industrial control systems.

• Ability to diagnose and repair complex electrical and mechanical faults with confidence.

• Ability to read and interpret technical drawings, schematics, and service manuals.

• Valid driver’s license and willingness to travel extensively across Belgium.

• Strong problem‑solving skills and a customer‑oriented mindset.

• Ability to work independently and collaboratively in demanding field conditions.

• Strong communication skills in Dutch or French, with good working knowledge of English.

• Knowledge of relevant safety standards; VCA certification is a plus.

• Proficiency with common computer applications (e.g., MS Office); experience with service management software is an advantage.

More About Us

We offer a comprehensive set of benefits designed to support your well‑being, financial security, and career development. Depending on location and experience, benefits may include:

• Pension and insurance programs

• Tool of trade company car

• Flexible working arrangements where possible

• Training and development opportunities

• Additional leave programs aligned with local policies (32 days for Belgium and 40 days for Netherlands)